Shipa

Associate

• Coordinate end-to-end shipment activities to ensure timely and accurate execution
• Communicate and coordinate with shippers, carriers, customers, and internal teams on shipment-related matters
• Review shipping and logistics documents in line with SOPs and client requirements
• Track shipments and proactively follow up with relevant stakeholders for status updates
• Update systems accurately and on time, including uploading required documentation into applicable platforms
• Provide professional and responsive phone and email support
• Identify operational issues and escalate them effectively with clear, accurate, and detailed information
• Contribute positively to a collaborative and productive work environment
• Demonstrate flexibility and support scope expansion or additional responsibilities as required

Junior Process Associate