Key Account Manager, Anti-infectives

Shionogi Inc. (U.S.)

Key Account Manager in charge of promoting and facilitating hospital access to anti-infective products. Engaging key stakeholders and educating about clinical benefits for effective product adoption.

Posted 5/29/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $155,000 - $180,000 per yearWebsite

About the role

Key responsibilities & impact

Establish clinical understanding and demand within ID physician, pharmacist and microbiology community for target accounts
Promote product in the geographical area by navigating the institutional formulary approval process, as well as educating customers on appropriate use of products
Understand and leverage the access landscape to establish/expand institutional product access through effective engagement with Pharmacy Directors, ID Pharmacists, ID Physicians, Microbiologists, and other key customers
Effectively and consistently call on and educate physicians and other stakeholders within targeted institutions on the use of Shionogi’s anti-infective product(s) through one-on-one meetings and presentations, professional education programs and other appropriate means
Deep knowledge of hospital practices including formulary management and pharmaceutical product review
Establish professional relationships and maintain an effective communication network with the customer at multiple levels, including ID opinion leaders, key hospital medical staff, pharmacies and more
Create opportunities for product education while enhancing Shionogi’s image and commitment to medicine, working directly with local/regional thought leaders and professional societies
Responsible for ensuring high level of call and field productivity; expected to meet and exceed expectations for call plans, with five full-time days in the field each week
Collaborate with Regional Account Management, Market Access Leadership, Medical Affairs, and Marketing on all needs and opportunities, KOL touch points, and formulary changes
Identify and communicate field issues, opportunities and competitive activities through appropriate organizational venues
Achieve formulary adoption goals within territory while adhering to all ethical market access practices and required regulations
Execute brand strategies to ensure a consistent company marketing message
Analyze territory information and insights to develop and execute effective account plans, optimize routing, and maximize field resources to achieve results
Responsible for accurately reporting field activities, territory expenses and submitting written reports as necessary by the deadline set forth and defined by Shionogi management
Develop positive and interactive relationships with peers, customer and company managers
Perform Company business in accordance with all regulations (i.e., PDMA/Sample), Company policy and procedures
Demonstrates high ethical and professional standards at all times
Actively pursue continuous learning and professional development on efficient sales, communication, managed care and product knowledge training
Appropriately manage and maintain all company equipment and promotional materials (company literature, computer, etc.) according to necessary company guidelines
Attend all company-sponsored meetings as directed by company management (POAs, National Meetings, National/Regional Conventions, etc.)

Requirements

What you’ll need

BS/BA degree required
Hospital-based pharmaceutical experience is required
Demonstrated experience in hospital or health system environments with anti-infective, critical care or intravenous experience is strongly preferred
Strong understanding of how hospital products are purchased, ordered and administered which include knowledge of the formulary process and reimbursement policies
Ability to understand and navigate hospital systems in order to gain access to key decision makers
Experience in building rapport and relationships within the institutional setting in order expand awareness and utilization of product(s) and make an immediate impact on healthcare professionals
Demonstrated track record of successful facilitation of educational programs
Ability to communicate clinical data in order to demonstrate competence and communication of a high-level scientific product.

Benefits

Comp & perks

Comprehensive benefits
Vehicle allowance
Bonus
Long-term incentive

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

hospital-based pharmaceutical experienceanti-infective experiencecritical care experienceintravenous experienceformulary managementpharmaceutical product reviewaccount planningsales reportingcommunication of clinical dataeducational program facilitation

Soft Skills

relationship buildingeffective communicationprofessional networkingethical standardscontinuous learningcollaborationfield productivityproblem-solvingpresentation skillscustomer engagement

Certifications

BS/BA degree