Shiftmove

Senior Revenue Operations – f/m/d

Shiftmove

full-time

Posted on:

Location Type: Hybrid

Location: Berlin • Germany

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Job Level

Senior

About the role

  • Process Architecture & Optimization: Own and optimize end-to-end revenue processes across the full "Bowtie" (Lead → Opportunity → Customer → Expansion/Retention).
  • GTM Strategic Partnership: Act as a trusted partner to GTM leadership, translating business needs into operational reality and aligning cross-functional teams.
  • CRM & Tech Stack Ownership: Design, maintain, and improve CRM workflows (Salesforce/HubSpot) and revenue tooling to ensure data quality and system scalability.
  • Performance & Forecasting: Enable reliable performance tracking and pipeline visibility, improving forecasting accuracy to support executive decision-making.
  • Scalable Operations: Identify and address operational bottlenecks, moving the function from reactive support to proactive, scalable execution.
  • Enablement & Documentation: Build the "GTM playbook" by documenting processes and supporting the enablement of teams to ensure consistent execution.
  • Cross-Functional Execution: Lead complex initiatives involving Sales, Marketing, CS, Finance, and Product to ensure seamless handovers and integrated workflows.
  • Continuous Iteration: Proactively surface risks and improvement opportunities, ensuring our GTM engine evolves alongside our business growth.

Requirements

  • Senior RevOps Expertise: Multiple years of hands-on experience (5+ years) in Revenue Operations, ideally within complex B2B SaaS organizations and high ARR environments.
  • End-to-End Revenue Mastery: Deep understanding of the full customer journey; you look beyond the sales funnel to focus on the existing business and recurring revenue.
  • Methodology Driven: Familiarity with modern RevOps frameworks (e.g., Winning by Design) and a "systems thinking" approach to process design.
  • Technical Proficiency: Strong experience with CRM systems and the wider GTM tech stack (Automation, BI, and AI SaaS solutions).
  • Autonomy & Ownership: Demonstrated capacity to lead from the front, manage complex projects independently, and anticipate problems before they escalate.
  • Pragmatic Problem Solving: A hands-on mindset combined with a strategic perspective; you are comfortable with ambiguity and biased toward action.
  • Stakeholder Alignment: Excellent communication skills with the ability to influence leadership and drive alignment across diverse functional teams.
  • Location: Based in Germany (Berlin preferred) or willing to travel to Berlin once per quarter.
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
Revenue OperationsCRM workflowsSalesforceHubSpotPerformance trackingForecasting accuracyProcess designAutomationBusiness Intelligence (BI)AI SaaS solutions
Soft Skills
AutonomyOwnershipPragmatic problem solvingExcellent communicationStakeholder alignmentCross-functional executionProactive executionRisk managementStrategic perspectiveInfluencing leadership