CRM & Sales Operations Specialist

ShiftKey

CRM and sales operations specialist supporting Salesforce for ShiftKey's healthcare staffing marketplace. Managing SaaS quoting, opportunity support, lead vetting, and CRM data integrity.

Posted 8/18/2026full-timeIrving • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing SaaS quoting and Salesforce opportunity support, with a strong focus on data integrity and analytical problem-solving. Proven ability to standardize processes and enhance sales operations through effective communication and organizational skills.

Highest-signal resume keywords

SaaS Quoting ManagementSalesforce Opportunity SupportData Integrity AuditingSales Operations ExperienceAnalytical Mindset

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

CRM ExperienceData CleaningData DeduplicationAccount Hierarchy ManagementProcess Standardization

Soft Skills

Strong Organizational SkillsEffective Communication Skills

Industry Keywords

Sales SupportSales OperationsQuote-to-Cash ProcessData QualityCampaign Management

About the role

Key responsibilities & impact

Manage SaaS quoting and end-to-end Salesforce opportunity support
Vet leads from campaigns, partners, and inbound inquiries
Own the Data Integrity Dashboard by auditing, cleaning, and restructuring account and opportunity data
Perform deduplication and account hierarchy fixes
Standardize territory, pipeline, and partner management processes across the sales organization
Partner with sales leadership to resolve contracting issues and reduce quote-to-cash friction
Support SaaS operations initially, with the role evolving toward an even split between SaaS and Marketplace operations

Requirements

What you’ll need

Hands-on CRM experience
Track record of accurate, detail-heavy data work at volume
Analytical mindset connecting data quality to business outcomes
Systems-building approach focused on fixing root causes
Strong organizational and communication skills
Background in sales support, sales operations, or a related business function
Authorization to work in the United States

Benefits

Comp & perks

Inclusive and collaborative work environment where all voices are valued
Hybrid-friendly office spaces designed to be fun and engaging
Comprehensive health, vision, and dental coverage
Benefits begin on your first day
Generous PTO and company-paid holidays, including flexible floating holidays
100% 401(k) employer match up to 6%
Paid parental leave
Wellness support, including access to mental health resources