Growth Operations Enablement Manager

Shift5

Growth Operations & Enablement Manager scaling sales processes and customer messaging for Shift5's defense and fleet OT data platform. Building playbooks, reporting, and cross-functional execution to improve pipeline growth and win rates.

Posted 8/5/2026full-timeRemote • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $145,000 - $165,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Sales Enablement and Growth Operations, with a strong ability to translate technical capabilities into compelling customer messaging. Proven track record in developing sales playbooks, managing cross-functional initiatives, and improving operational processes for enhanced organizational execution.

Highest-signal resume keywords

Sales Enablement StrategyCross-Functional LeadershipProject ManagementSales Playbook DevelopmentCustomer Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales StrategyRevenue OperationsMarket ResearchCompetitive IntelligenceOperational Process Development

Soft Skills

Organizational SkillsStakeholder ManagementCommunication Skills

Tools & Technologies

MondayGongHighspotSeismicClari

Industry Keywords

Defense TechnologyCybersecuritySaaSGovernment ContractingDepartment of Defense

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Build and own Shift5's sales enablement strategy, including presentations, capability briefs, battle cards, one-pagers, demos, executive briefing materials, and customer-facing collateral.
Partner with Product and Engineering to translate technical capabilities into customer messaging and value propositions.
Build and maintain standardized sales playbooks by product, customer, mission area, sales stage, and competitive landscape.
Serve as the operational bridge between Sales, Product, Engineering, Marketing, Government Affairs, Capture, Contracts, and Mission Delivery.
Establish and manage the Growth organization's operating cadence, including pipeline reviews, deal desk gating, account planning, quarterly business reviews, forecast reviews, and executive reporting.
Support industry events, product demonstrations, and customer engagement experiences.
Lead cross-functional initiatives that improve communication, accountability, and execution.
Develop competitive intelligence, customer insights, and market research.
Build onboarding and ongoing enablement programs for Growth team members.
Support proposal and capture efforts with reusable content libraries, technical narratives, customer success stories, and best practices.
Capture Voice of the Customer feedback and influence product roadmap decisions.
Identify opportunities to use AI and automation to improve seller productivity, proposal development, customer engagement, and operational efficiency.
Develop dashboards and reporting on pipeline health, sales performance, forecast accuracy, and enablement effectiveness.
Continuously evaluate and improve Growth processes for long-term scale.

Requirements

What you’ll need

Experience in Growth Operations, Sales Enablement, Revenue Operations, Product Marketing, Sales Strategy, or a related function.
Ability to translate highly technical products into compelling customer-facing messaging and sales materials.
Experience leading cross-functional initiatives across Product, Engineering, Sales, Marketing, and executive leadership.
Strong project management, organizational, and stakeholder management skills.
Experience developing sales playbooks, enablement programs, and go-to-market strategies.
Experience creating executive presentations, customer-facing collateral, and competitive intelligence.
Experience building operational processes and driving organizational execution.
Ability to operate in a fast-paced, high-growth, highly collaborative environment.
Bachelor's degree or equivalent experience.
U.S. citizenship required due to federal contract requirements and access to controlled information.
Experience supporting defense technology, cybersecurity, SaaS, or government contracting organizations is strongly preferred.
Familiarity with Monday, Gong, Highspot, Seismic, Clari, or similar enablement platforms is preferred.
Experience supporting Department of Defense or Intelligence Community customers is preferred.
Expected travel: 10–15%.

Benefits

Comp & perks

Bonus program and equity in a fast-growing startup
Competitive salary and stock options in a fast-growing startup
Employer-paid medical, dental and vision coverage
Health Savings Account with annual employer contributions
Life Insurance
Uncapped paid time off policy
Flexible work & remote work policy
Tax-deferred public transit benefits with Metro SmartBenefits (DC/MD/VA)