Product Manager, Entertainment Value-Add Services
Brightspeed
SQL
Staff Product Management
Shift4
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- Shift4 is expanding globally and hiring a key Staff Product Manager - Loyalty.
- You'll own loyalty for our SkyTab POS - both building native capabilities that smaller restaurants can use out of the box, and ensuring seamless integrations with the third-party loyalty providers that larger customers already depend on.
- Your job is to make the experience delightful regardless of what's happening behind the scenes.
- You'll need to understand both worlds deeply—what makes a great loyalty program, and how to build integrations that don't feel bolted-on.
- The right individual will be a builder, not a coordinator, with autonomy to move forward, gathering input, making decisions and shipping out the product.
Requirements
- 5+ years as a product manager, with at least 2 years in loyalty, restaurant tech, POS, payments, or hospitality SaaS.
- You've designed or managed loyalty programs, rewards platforms, or retention products that people actually used.
- Experience working with partner integrations or third-party ecosystems (you know the difference between building for yourself vs. building for others to build on).
- You can explain complex product concepts to both engineers and restaurant owners who don't care about your terminology.
- You've built roadmaps that shipped on time and delivered measurable value.
- You're comfortable presenting to executives and explaining why loyalty drives business outcomes.
Benefits
- We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementloyalty program designpartner integrationsroadmap developmentSaaSrestaurant technologyPOS systemspaymentsretention product management
Soft skills
communicationdecision makingautonomypresentation skillscollaborationproblem solving
