Shift Paradigm

Director, Technology Services – Salesforce Ecosystem

Shift Paradigm

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $140,000 - $175,000 per year

Job Level

About the role

  • Lead digital transformations within the Salesforce ecosystem
  • Drive architecture strategy from pre-sale vision through post-sale execution
  • Help organizations untangle complex data models to build customer profiles
  • Empower clients to close the loop on performance and implement advanced analytics
  • Champion Agile delivery methodologies
  • Act as the lead Salesforce SME in prospect conversations
  • Create and present strategic solution roadmaps
  • Embed AI/ML capabilities into client architectures to enhance personalization
  • Partner with internal innovation initiatives to prototype new solutions

Requirements

  • 10+ years in marketing technology, solution architecture, or data engineering roles
  • Extensive experience leading VP & C-Suite level technical discussions
  • Must be comfortable leading discovery workshops, requirements working sessions, and technical pre-sales demos
  • Exceptional communication skills with the ability to translate technical concepts into clear business outcomes
  • Experience mentoring cross-functional teams and leading teams through Agile and/or waterfall development lifecycles
  • Proven experience designing and implementing solutions using Salesforce tools
  • Deep understanding of data modeling, identity resolution, and customer 360 architecture
  • Experience integrating AI/ML capabilities within marketing and data platforms
  • Strong background in API design, data contracts, microservices, and cloud infrastructure
Benefits
  • medical
  • dental
  • vision
  • STD/LTD
  • Life/AD&D
  • Flexible Paid Time Off
  • various other ancillary benefits and perks

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Salesforcedata modelingidentity resolutioncustomer 360 architectureAI/ML integrationAPI designdata contractsmicroservicescloud infrastructureAgile methodologies
Soft skills
communication skillsmentoringleadershipcollaborationpresentation skillsproblem-solvingstrategic thinkingclient engagementworkshop facilitationtechnical translation