Pharmacy Technician – Prior Authorizations

Shields Health Solutions

Pharmacy Technician at Shields Health Solutions coordinating prior authorizations and patient support. Managing insurance barriers and promoting medication adherence in a remote setting.

Posted 7/16/2026full-timeRemote • Arizona • 🇺🇸 United StatesJuniorMid-Level💰 $21 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in medication approval processes, patient interaction documentation, and insurance claim assistance while maintaining confidentiality and supporting coordinated patient care. Proficient in pharmacy systems and data management to enhance operational efficiency.

Highest-signal resume keywords

State-Registered Pharmacy TechnicianCPhT CertificationPharmacy Systems ProficiencyPatient Interaction DocumentationInsurance Claims Assistance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medication Approval ProcessesData EntryTest Claims ManagementEMR DocumentationDatabase Management

Soft Skills

Strong CommunicationOrganizationEmpathyIntegrityTeam-First Mindset

Certifications & Qualifications

CPhT Certification

Industry Keywords

Pharmacy TechnicianPatient Care CoordinationInsurance ClaimsMedication AdherenceProcess Improvement

About the role

Key responsibilities & impact

Work with insurance companies to obtain medication approvals.
Use pharmacy systems to enter data, run test claims, and manage follow-up actions.
Document patient needs, authorization status, and assistance efforts across systems and EMRs.
Communicate with prescribers to ensure accurate and appropriate prescriptions.
Maintain detailed records of all patient interactions.
Assist patients with insurance claims and medication adherence over the phone.
Partner with pharmacists and liaisons to support coordinated patient care.
Research information to support decisions and operational improvements.
Manage and update data in relevant databases.
Identify issues, recommend solutions, and participate in process improvement initiatives.
Maintain confidentiality and ongoing professional development.
Perform additional duties as needed; minimal travel may be required.

Requirements

What you’ll need

State-registered (Arizona) Pharmacy Technician; CPhT required.
2+ years of experience as a pharmacy technician; High School Diploma or GED
Strong communication, organization, and tech skills
Empathy, integrity, and a team-first mindset

Benefits

Comp & perks

Medical, dental, and vision insurance starting day one
401(k) with match, 4 weeks PTO, 10 paid holidays
Paid parental leave, short-term disability, and professional development
Access to employee resource groups and wellness programs