Benefit Eligibility Specialist, Pharmacy Technician

Shields Health Solutions

Benefit Eligibility Specialist Pharmacy Technician role at Shields Health Solutions. Focused on growing specialty pharmacy patient population and conducting benefits investigations.

Posted 6/23/2026full-timeRemote • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Proactively grow the specialty pharmacy patient population by identifying patients that are eligible to fill with a Shields Partner Pharmacy.
Complete patient benefits investigations.
Protect Shields values by keeping information confidential.
Perform benefits investigation.
Utilize multiple approved tools to identify insurance coverage.
Research within patients' medical records for current medication regimen.
Complete benefits investigation with approved Pharmacy Dispensing Systems.
Document clearly and concisely all outcomes of benefits investigation in documentation tool.
Collaborate with team members to provide an integrated approach of quality patient care.
Identify trends, resolve problems; recommend improvements; implement change.

Requirements

What you’ll need

0-1 years' experience as a Pharmacy Technician.
Required Licensure/Certification: Nationally certified from PTCB or equivalent is strongly preferred but not required. State license is required.

Benefits

Comp & perks

Must have an active national pharmacy technician license.
Must be open to working an 8 hour shift assigned between 8:00am - 7:30pm Mountain Time.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

patient benefits investigationinsurance coverage identificationPharmacy Dispensing Systemsdocumentationmedical record research

Soft Skills

collaborationproblem-solvingtrend identificationcommunicationquality patient care

Certifications

Nationally certified from PTCBState license