FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Patient Support Supervisor – Pharmacy Technician
Shields Health SolutionsPatient Support Supervisor managing Patient Support Associates in a specialty pharmacy environment. Overseeing operations, coaching, and ensuring high-quality patient support and service level performance.
About the role
Key responsibilities & impact- Lead and manage a team of Patient Support Associates
- Provide coaching, performance management, and development
- Support hiring, onboarding, and training
- Motivate team members in both remote and onsite environments
- Ensure medication access through refills, prior authorizations, and financial assistance
- Manage support across hospitals/clinics to ensure timely patient care
- Maintain service level goals and quality standards
- Oversee pharmacy workflows (claims, deliveries, coordination of care)
- Conduct system audits and manage workflow efficiency
- Partner with hospital stakeholders through regular meetings
- Lead team meetings, track performance, and identify improvements
- Collaborate cross-functionally on projects and process enhancements
- Manage PTO, timekeeping, and reporting
- Coordinate training and system access
- Maintain confidentiality of sensitive healthcare data
Requirements
What you’ll need- Active Pharmacy Technician registration + CPhT certification
- 3+ years pharmacy technician experience (specialty preferred)
- Leadership experience
- High School Diploma or GED required
- Bachelor's degree (preferred or in progress)
- Strong leadership, coaching, and communication skills
- Ability to influence and collaborate across teams
- Operational and project management expertise
- Proficiency in Microsoft Excel & Word
- Experience with pharmacy/EMR systems (Willow, QS1, RX30 a plus)
- Highly organized, patient-focused, and detail-oriented
Benefits
Comp & perks- 20% travel for remote roles outside core locations
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
pharmacy technician experienceoperational managementproject managementworkflow efficiencysystem auditsmedication accessrefillsprior authorizationsfinancial assistancepharmacy workflows
Soft Skills
leadershipcoachingcommunicationmotivationcollaborationorganizationdetail-orientedpatient-focusedinfluenceperformance management
Certifications
Pharmacy Technician registrationCPhT certification