Pharmacy Technician – Prior Authorizations

Shields Health Solutions

Pharmacy Technician coordinating prior authorizations for patient medication support in specialty pharmacy. Managing approvals, assisting patients with claims, and ensuring adherence.

Posted 6/22/2026full-timeRemote • South Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

data entrytest claims managementpatient documentationmedication adherenceinsurance claims assistanceprocess improvementdatabase management

Soft Skills

communicationorganizationempathyintegrityteamwork

Tools & Technologies

pharmacy systemsEMRs

Certifications & Qualifications

State-registered Pharmacy TechnicianCPhT

Industry Keywords

medication approvalspatient care coordinationconfidentialityoperational improvements

About the role

Key responsibilities & impact

Work with insurance companies to obtain medication approvals.
Use pharmacy systems to enter data, run test claims, and manage follow-up actions.
Document patient needs, authorization status, and assistance efforts across systems and EMRs.
Communicate with prescribers to ensure accurate and appropriate prescriptions.
Maintain detailed records of all patient interactions.
Assist patients with insurance claims and medication adherence over the phone.
Partner with pharmacists and liaisons to support coordinated patient care.
Research information to support decisions and operational improvements.
Manage and update data in relevant databases.
Identify issues, recommend solutions, and participate in process improvement initiatives.
Maintain confidentiality and ongoing professional development.
Perform additional duties as needed; minimal travel may be required.

Requirements

What you’ll need

State-registered (South Carolina) Pharmacy Technician; CPhT preferred.
2+ years of experience as a pharmacy technician; High School Diploma or GED
Strong communication, organization, and tech skills
Empathy, integrity, and a team-first mindset

Benefits

Comp & perks

Medical, dental, and vision insurance starting day one
401(k) with match, 4 weeks PTO, 10 paid holidays
Paid parental leave, short-term disability, and professional development
Access to employee resource groups and wellness programs