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Shields Health Solutions

Outbound Call Specialist – Specialty Pharmacy

Shields Health Solutions

Outbound Call Specialist making outbound calls to enroll patients for Shields Partner Pharmacy program. Educating patients on pharmacy services while ensuring confidentiality and protecting Shields values.

Posted 5/12/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Make outbound calls to eligible patients and enroll them with Shields Partner Pharmacy
  • Educate patients on the services offered by the Shields Specialty Pharmacy Program

Requirements

What you’ll need
  • Active national pharmacy certification required
  • 0-1 years' experience as a Pharmacy Technician or related experience
  • High school diploma or GED required, Bachelor's Degree or PTCB/ExCPT License preferred

Benefits

Comp & perks
  • Professional development to become nationally certified PTCB or ExCPT in 6 months
  • Health insurance
  • Flexible work arrangements

ATS Keywords

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Certifications
national pharmacy certificationPTCB LicenseExCPT License