Shields Health Solutions

Patient Onboarding Specialist

Shields Health Solutions

full-time

Posted on:

Location: 🇺🇸 United States

Visit company website
AI Apply
Apply

Job Level

Junior

About the role

  • Enroll eligible patients into the Shields partner health system pharmacy program
  • Call and/or communicate directly with patients when completing the enrollment process
  • Work with regional leaders and Liaisons to ensure patients are properly and fully onboarded
  • Ensure patients are properly setup in the pharmacy to receive their medication without interruption or gap in care
  • Perform test claims to verify pharmacy copay amount
  • Verify insurance eligibility and benefit levels using multiple approved tools
  • Research patients' medical records for current medication regimen
  • Complete benefits investigation with approved Pharmacy Dispensing Systems and document outcomes in documentation tool
  • Collaborate with team members to provide integrated quality patient care and act as a business partner to stakeholders
  • Identify trends, resolve problems, recommend improvements, and participate in process improvement initiatives
  • Protect confidential information and update job knowledge via educational opportunities
  • Flexible scheduling generally Monday-Friday depending on patient time zones

Requirements

  • 1+ years as a Pharmacy Technician
  • High school diploma or GED required
  • National certification from PTCB or equivalent strongly preferred (applicant may commit to obtaining required licensure if needed)
  • Strong computer skills and ability to quickly learn to navigate Electronic Medical Records (EMR) and Pharmacy Dispensing Systems (PDS)
  • Very organized, self-motivated with attention to detail
  • Great interpersonal skills, high integrity and dependability
  • Enjoy talking to patients and communicating directly with clinical support teams
  • Discretion and confidentiality when handling sensitive/private data
  • Ability to perform insurance eligibility checks, benefit investigations, and run test claims to verify copay amounts
Flex Dental Solutions

Client Onboarding Liaison

Flex Dental Solutions
Junior · Midfull-time🇺🇸 United States
Posted: 7 hours agoSource: ats.rippling.com
Carolina Center for ABA & Autism Treatment

Onboarding Coordinator

Carolina Center for ABA & Autism Treatment
Mid · Seniorfull-timeNorth Carolina · 🇺🇸 United States
Posted: 9 hours agoSource: jobs.lever.co
Transmit Security

Customer Onboarding Manager

Transmit Security
Juniorfull-time$110k–$130k / year🇺🇸 United States
Posted: 10 hours agoSource: boards.greenhouse.io
Vori

Onboarding Manager

Vori
Mid · Seniorfull-timeCalifornia · 🇺🇸 United States
Posted: 2 days agoSource: jobs.ashbyhq.com
OneVision Resources

Onboarding Manager

OneVision Resources
Mid · Seniorfull-time$65k–$78k / yearMassachusetts · 🇺🇸 United States
Posted: 2 days agoSource: onevisionresources.recruitee.com