Project Coordinator

Shield

Project Coordinator at Threshold Communications managing customer installations and telecommunications projects. Focusing on timelines, communications, and project documentation in a fully remote position.

Posted 5/27/2026full-timeRemote • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $80,000 per yearWebsite

About the role

Key responsibilities & impact

Manage all aspects of customer installations and telecommunications projects from contract through customer acceptance
Maintain project timelines, customer commitments, and installation milestones while coordinating updates between carriers, vendors, IT teams, and internal stakeholders
Review customer communications and respond promptly and professionally throughout the day
Navigate multiple carrier portals to monitor order progress, provisioning updates, and installation timelines
Lead weekly customer status calls for multi-location projects and provide organized post call summaries including action items and next steps
Maintain detailed Excel workbooks tracking customer locations, implementation progress, timelines, and outstanding items
Collaborate cross functionally with provisioning teams, NOC teams, sales teams, and pre-sales operations throughout the implementation process
Support incoming calls through a shared support queue during business hours and participate in after-hours support rotation with the broader team
Document customer communications, updates, and follow up activities within internal systems
Support customer escalations professionally and proactively while helping drive timely resolution
Represent Threshold Communications in a professional, knowledgeable, and customer-centric manner at all times

Requirements

What you’ll need

Previous telecommunications industry experience strongly preferred, though candidates with strong project management experience may also be considered
Exceptional organizational skills and attention to detail
Strong written and verbal communication skills
Ability to manage multiple priorities in a fast moving environment
Comfortable working across Slack, Microsoft Teams, email, Excel, and multiple web based carrier platforms
Ability to work independently while also collaborating effectively across teams
Strong customer service mindset with the ability to communicate professionally across all levels of an organization
Proficiency within Microsoft Office Suite, particularly Excel

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Shield Website LinkedIn All Job Openings 51 - 200 employees Founded 2024 🤝 B2B 🤖 Artificial Intelligence 🏢 Enterprise B2B
Artificial Intelligence
Enterprise Shield is a tech-enabled partner and investor that helps managed service providers (MSPs) scale by combining patient capital, operational expertise, and applied AI engineering. The firm provides forward-deployed engineers, operational support (HR, finance, recruiting), people development, and strategic M&A guidance while preserving local leadership and culture. Backed by ZBS Partners and Thrive Holdings, Shield focuses on long-term, founder-friendly partnerships to accelerate growth and implement AI-first solutions. Project Coordinator Job not on LinkedIn 🔥 0 minutes ago ☕ Washington – Remote 💵 $60k - $80k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 👷‍♀️ Project Manager 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Manage all aspects of customer installations and telecommunications projects from contract through customer acceptance
Maintain project timelines, customer commitments, and installation milestones while coordinating updates between carriers, vendors, IT teams, and internal stakeholders
Review customer communications and respond promptly and professionally throughout the day
Navigate multiple carrier portals to monitor order progress, provisioning updates, and installation timelines
Lead weekly customer status calls for multi-location projects and provide organized post call summaries including action items and next steps
Maintain detailed Excel workbooks tracking customer locations, implementation progress, timelines, and outstanding items
Collaborate cross functionally with provisioning teams, NOC teams, sales teams, and pre-sales operations throughout the implementation process
Support incoming calls through a shared support queue during business hours and participate in after-hours support rotation with the broader team
Document customer communications, updates, and follow up activities within internal systems
Support customer escalations professionally and proactively while helping drive timely resolution
Represent Threshold Communications in a professional, knowledgeable, and customer-centric manner at all times 🎯 Requirements
Previous telecommunications industry experience strongly preferred, though candidates with strong project management experience may also be considered
Exceptional organizational skills and attention to detail
Strong written and verbal communication skills
Ability to manage multiple priorities in a fast moving environment
Comfortable working across Slack, Microsoft Teams, email, Excel, and multiple web based carrier platforms
Ability to work independently while also collaborating effectively across teams
Strong customer service mindset with the ability to communicate professionally across all levels of an organization
Proficiency within Microsoft Office Suite, particularly Excel Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Senior Project Manager, Tricentis 🔥 19 minutes ago RTX 10,000+ employees 🚀 Aerospace Website LinkedIn All Job Openings Lead strategic direction for enterprise-wide initiatives on the Tricentis platform as Sr. Manager. Drive high-impact changes and innovative opportunities in a leading aerospace and defense company. 🇺🇸 United States – Remote 💵 $132.4k - $251.6k / year ⏰ Full Time 🟠 Senior 👷‍♀️ Project Manager Senior Project Manager – Utility Interconnection Projects 🔥 29 minutes ago Qualus 1001 - 5000 ⚡ Energy Website LinkedIn All Job Openings Senior Project Manager managing planning and execution of power delivery interconnection projects for Qualus. Oversight of project lifecycle, budget management, and client relationship development. 🇺🇸 United States – Remote 💵 $170k - $200k / year 💰 Seed Round on 2022-03 ⏰ Full Time 🟠 Senior 👷‍♀️ Project Manager 🦅 H1B Visa Sponsor Senior Project Manager – Utility Transmission, Distribution Line and Substation Projects 🔥 29 minutes ago Qualus 1001 - 5000 ⚡ Energy Website LinkedIn All Job Openings Senior Project Manager providing planning and management for power delivery distribution projects at Qualus. Leading project execution and ensuring client satisfaction in complex construction tasks. 🇺🇸 United States – Remote 💰 Seed Round on 2022-03 ⏰ Full Time 🟠 Senior 👷‍♀️ Project Manager 🦅 H1B Visa Sponsor Project Manager 🔥 39 minutes ago Planned Systems International 1001 - 5000 🔒 Cybersecurity 🏛️ Government Website LinkedIn All Job Openings Project Manager at ATL managing epidemiology studies and contract staff, liaising with NIOSH and overseeing project execution. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 👷‍♀️ Project Manager Customer Project Manager 🔥 44 minutes ago SMA America 201 - 500 ⚡ Energy Website LinkedIn All Job Openings Customer Project Manager responsible for delivering inverter solutions for utility scale projects in North America. Manage project scope, customer relations, and station integrations with a focus on renewable energy. 🇺🇸 United States – Remote 💵 $100k - $115k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 👷‍♀️ Project Manager View More Project Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

project managementtelecommunicationscustomer installationsorder progress monitoringimplementation trackingcustomer communications documentationescalation management

Soft Skills

organizational skillsattention to detailwritten communicationverbal communicationmulti-priority managementindependent workcollaborationcustomer service mindset