Shield

Forward Deployed Operations

Shield

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $150,000 - $225,000 per year

About the role

  • Own the P&L for your Shield Companies. Deliver revenue growth, margin expansion, and EBITDA improvement.
  • Partner with corporate finance and ShieldCo leadership on monthly financial tracking, budget and target setting, and ongoing business performance management.
  • Develop a deep understanding of what's driving performance in each business: recurring revenue trends, client retention, utilization, and pipeline health.
  • Manage forecasts and budgets in partnership with corporate finance. Hold ShieldCos accountable to them.
  • Identify and execute on growth levers across ShieldCos: sales enablement, new service lines, cross-sell opportunities, and operational efficiency. Implement revenue playbook from Shield corporate,
  • Standardize processes where it creates leverage, improves visibility to key metrics, and smooths adoption of Shield’s AI platform. Protect what's working at the local level.
  • Support new ShieldCo onboarding — serve as a central operational point of contact and coordinate across internal teams to ensure a smooth integration.
  • Identify and drive Shield-wide initiatives that create leverage across the portfolio.
  • Drive adoption and integration of Shield's AI platform across companies.
  • Build solutions independently using modern tools (AI, automation, low-code/no-code) — not just coordinate with a technical team.
  • Use data and technology as a primary operating lever, not a support function.
  • Serve as the primary relationship and operational point of contact for ShieldCo leaders.
  • Drive change management in organizations with established cultures and long-tenured teams.
  • Set and coach performance standards in partnership with ShieldCo leadership.
  • Coordinate centralized resources — technology, growth, finance & accounting, HR — to support ShieldCo needs.

Requirements

  • Operator background. You've run P&Ls and managed teams in multi-site or multi-unit environments. You know how these businesses work from the inside.
  • Grit and resilience. You thrive in ambiguity, push through when things get hard, and don't wait to be told what to do.
  • Financial fluency. You understand how a P&L works and where to find the levers — margin, retention, utilization, pricing.
  • Growth track record. You've driven measurable revenue or operational improvement in the businesses you've been responsible for.
  • Strong relationships, high standards. You hold people accountable without burning bridges.
  • Clear communicator. You can move between a ShieldCo GM and a CFO and adjust accordingly.
  • Technologist mindset. Not an engineer, but someone who picks up tools like AI assistants and automation platforms, works closely with a tech team, and uses technology to solve problems firsthand.
Benefits
  • target annual bonus
  • equity participation
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
P&L managementfinancial trackingbudget managementperformance managementsales enablementoperational efficiencychange managementdata analysisrevenue growthmargin expansion
Soft Skills
gritresiliencerelationship buildingaccountabilitycommunicationadaptabilitycoachingproblem-solvingleadershipcollaboration