Content Moderator – Project-Based
SHIELD Foundry
contract
Posted on:
Location Type: Hybrid
Location: Taguig City • Philippines
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About the role
- Review digital media from video calls and check if there are violations to client policies
- Investigate and resolve issues based on different work types within agreed-upon turn around times and standards of quality.
- Review and respond to inquiries with high quality, speed and accuracy according to defined policies and procedures.
- Understand and remain up to date with client policies and guidelines and make decisions based on them.
- Fulfill base productivity and quality requirements.
- Contribute to process improvement initiatives for better accuracy, efficiency, and effectiveness of our operations.
- Liaise effectively with other internal team members.
- Perform all duties assigned
Requirements
- Good English communication skills
- Willingness to work in a team environment
- Excellent comprehension skills
- Exceptional attention to detail
- A knack for multi-tasking
- Ability to work well under pressure and navigate stressful situations
- Amenable to working on shifting schedules
- Willing to work in a hybrid work arrangement
Benefits
- Remote work privilege
- The coolest workplace ever (snacks, foosball, Ping-Pong, beer-o-clock!, and many more!)
- Internal learning and training programs
- Regular team building activities, both virtual and in-person
- HMO coverage for you and your dependent
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
English communication skillsteamworkcomprehension skillsattention to detailmulti-taskingability to work under pressurestress managementflexibilityadaptabilitytime management