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SHI International Corp.

Senior Pricing and Contract Analytics Manager

SHI International Corp.

Overseeing the performance and development of the sales support team at SHI International Corp. Ensuring efficient management of service orders and customer issues to meet service level agreements.

Posted 7/11/2026full-timeRemote • New Jersey • 🇺🇸 United StatesSenior💰 $75,000 - $105,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing sales support teams, ensuring efficient order management and customer issue resolution while fostering a culture of continuous improvement and professional development.

Highest-signal resume keywords
Sales Support ManagementTeam DevelopmentService Level Agreement ComplianceOrder Tracking and AnalysisCoaching and Mentoring

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Order ManagementData AnalysisEscalation Resolution
Soft Skills
LeadershipCommunicationProblem-Solving
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Customer ServiceContinuous ImprovementProfessional Development

About the role

Key responsibilities & impact
  • Oversee the performance and development of the sales support team.
  • Ensure efficient management of service orders, customer issues, and team inboxes to meet service level agreements.
  • Track and analyze orders, coaching new employees, and resolving escalated issues.
  • Foster a culture of continuous improvement and professional development.

Requirements

What you’ll need
  • Completed Bachelor’s Degree or relevant work experience required
  • 3+ years of experience in a similar role
  • 1+ years of management experience preferred
  • Ability to travel 20%
  • Ability to travel to SHI, Partner, and Customer Events

Benefits

Comp & perks
  • Health, wellness, and financial benefits to offer peace of mind to you and your family.
  • Continuous professional growth and leadership opportunities.
  • World-class facilities and the technology you need to thrive – in our offices or yours.