Associate Product Manager

SHI International Corp.

Associate Product Manager at SHI supporting product management function for IT transformation initiatives. Documenting business needs and ensuring intake quality on a hybrid basis from Austin, TX or Somerset, NJ.

Posted 6/24/2026full-timeAustin • New Jersey, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $110,000 - $140,000 per yearWebsite

Tech Stack

Tools & technologies

ERPServiceNow

About the role

Key responsibilities & impact

Support the intake process by documenting business requests, clarifying initial needs, and organizing discovery materials.
Assist Product Managers with stakeholder interviews, meeting notes, follow-ups, and synthesis of business pain points, outcomes, and scope boundaries.
Help define and maintain business problem statements, desired outcomes, assumptions, dependencies, and open questions.
Support demand package preparation to ensure Program Management, Architecture, Solution teams, and delivery partners receive clear and complete information.
Maintain backlog and intake quality by ensuring requests are understandable, appropriately categorized, and ready for review.
Coordinate with cross-functional stakeholders to collect inputs, validate documentation, and track follow-up items from discovery sessions.
Support prioritization conversations by preparing data, summaries, and materials that clarify business value, urgency, risk, and readiness.
Document success metrics, value hypotheses, and benefit tracking inputs under the guidance of Product Managers.
Help identify issues, assumptions, and dependencies that may affect discovery readiness or handoff quality.
Contribute to continuous improvement of templates, intake artifacts, and discovery processes within the Transformation Office.

Requirements

What you’ll need

2–5 years of experience in business analysis, product management, project coordination, process improvement, consulting, or technology-enabled transformation.
Preferred Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, or a related field (or equivalent experience).
Experience with enterprise systems or workflow tools such as CRM, ERP, ServiceNow, Workday, Planview, WMS, or similar platforms.
Exposure to business process mapping, SIPOC, value stream thinking, or operating model transformation.
Experience preparing executive-ready materials, intake documentation, or product discovery artifacts.
Foundational knowledge of data literacy, user research methods, and design thinking principles.
Familiarity with AI concepts and how emerging technologies influence business transformation.
Experience supporting or facilitating workshops, discovery sessions, or cross-functional working groups.
Experience with Jira Product Discovery or similar product discovery and backlog management tools.
Exposure to sales processes, marketing processes, or go-to-market workflows within enterprise environments.

Benefits

Comp & perks

Health, wellness, and financial benefits to offer peace of mind to you and your family.
Continuous professional growth and leadership opportunities.
World-class facilities and the technology you need to thrive – in our offices or yours.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business analysisproduct managementproject coordinationprocess improvementdata literacyuser research methodsdesign thinkingbusiness process mappingSIPOCvalue stream thinking

Soft Skills

stakeholder managementcommunicationorganizationcollaborationfacilitationdocumentationprioritizationproblem-solvingcontinuous improvementsynthesis