SHI International Corp.

Project Coordinator – Field Services

SHI International Corp.

full-time

Posted on:

Location Type: Hybrid

Location: Austin • Texas • 🇺🇸 United States

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Salary

💰 $50,000 - $65,000 per year

Job Level

Mid-LevelSenior

Tech Stack

PMP

About the role

  • Proactively manage day-to-day operational and tactical aspects of multiple, large-scale projects from beginning to end, including client interaction and expectations.
  • Proactively manage changes in project scope, identify potential issues and devise contingency plans.
  • Evaluate potential technical resources prior to work assignment.
  • Plan, schedule and track field service technicians at Client sites.
  • Review and approve field dispatch work orders and payment to technicians upon site completion.
  • Effectively communicate expectations to project resources and stakeholders in a timely and clear fashion.
  • Assists in coordination of product delivery tracking.
  • Conducts regularly scheduled status calls.
  • Identify issues and provide recommended resolution in responding to projects.
  • Plan, schedule and track project timelines, milestones and deliverables using appropriate tools.
  • Define project scope, goals and deliverables that support client contracts.
  • Manage documentation and billing through project management platform.

Requirements

  • Bachelor’s Degree required
  • Familiarity with basic IT hardware and/or construction terminology
  • Experience dispatching and managing onsite resources - Basic
  • 1099 marketplace experience - Basic
  • A+ and/or Microsoft Certified Professional (MCP)
  • Project management experience - Basic
  • PMP or other relevant project management certifications - Basic
Benefits
  • Health, wellness, and financial benefits to offer peace of mind to you and your family.
  • Continuous professional growth and leadership opportunities.
  • World-class facilities and the technology you need to thrive – in our offices or yours.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementdispatchingresource managementscope managementcontingency planningdocumentation managementbilling managementfield service managementstatus reportingmilestone tracking
Soft skills
communicationproblem-solvingcoordinationclient interactionexpectation managementorganizational skillstactical planningissue identificationresolution recommendationtime management
Certifications
Bachelor's DegreeA+ certificationMicrosoft Certified Professional (MCP)PMP certification
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