Managed Services Engineer – Microsoft 365, Identity

SHI International Corp.

Managed Services Engineer responsible for designing, deploying, supporting Microsoft 365 and identity solutions at SHI. Collaborating across teams to deliver secure and high-performing platforms.

Posted 5/1/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $110,000 - $140,000 per yearWebsite

Tech Stack

Tools & technologies

AzureDNSPython

About the role

Key responsibilities & impact

Design, build, and support Microsoft 365, Exchange Online, Entra ID (Azure AD), and directory services
Administer identity platforms including Entra ID, and Active Directory, and Okta
Administer and optimize the customer’s Microsoft 365 Collaboration Suite, including Teams, Exchange Online, SharePoint, and OneDrive
Design, implement, and manage Conditional Access policies within Entra ID (Azure AD) to enforce security requirements and compliance
Collaborate with security and compliance teams to ensure Conditional Access policies align with organizational policies and regulatory requirements
Monitor, troubleshoot, and resolve performance, security, and availability issues

Requirements

What you’ll need

Bachelor’s degree in a related field or equivalent practical experience
3–5 years of experience in a managed services or Microsoft 365 engineering role
Experience working in customer‑facing environments
Hands-on experience configuring and supporting Conditional Access policies in Entra ID / Azure AD
Ability to assess and remediate user and device access risks using Conditional Access and related security tools
Familiarity with multi-factor authentication (MFA), sign-in risk policies, and session controls
Mobile Device Management (Tanium, Intune / Endpoint Manager or equivalent)
DNS configuration and troubleshooting
Automation and scripting (PowerShell, Python, or similar)
Strong analytical and troubleshooting skills
Clear written and verbal communication skills
Strong customer focus with a sense of ownership and accountability

Benefits

Comp & perks

Health, wellness, and financial benefits to offer peace of mind to you and your family
Continuous professional growth and leadership opportunities
World-class facilities and the technology you need to thrive – in our offices or yours

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Microsoft 365Exchange OnlineEntra IDActive DirectoryOktaConditional AccessMulti-factor authenticationPowerShellPythonDNS configuration

Soft Skills

analytical skillstroubleshooting skillswritten communicationverbal communicationcustomer focusownershipaccountability

Certifications

Bachelor's degree