Solutions Engineer – M365 Copilot Readiness

SHI International Corp.

Solutions Engineer responsible for evaluating Microsoft 365 environments for Copilot readiness. Role involves customer engagement and advising on security and organizational readiness.

Posted 4/25/2026full-timeNew Jersey, North Carolina, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $150,000 - $207,000 per yearWebsite

About the role

Key responsibilities & impact

The Solutions Engineer is responsible for evaluating customer Microsoft 365 environments to determine Copilot readiness.
Assessing Microsoft 365 tenants across identity, security, compliance, and data architecture.
Evaluating SharePoint, OneDrive, Teams, Outlook, and related workloads to understand how information is structured, shared, governed, and accessed.
Analyzing collaboration and usage patterns to determine whether Copilot can generate accurate, meaningful, and safe responses.
Assessing Microsoft Graph data exposure and signal quality and its impact on Copilot prompt behavior.
Identifying risks related to oversharing, legacy permissions, unmanaged content, and fragmented information architecture.
Reviewing and validating Entra, Purview, Defender, and related controls to support least privilege access, data protection, and compliance alignment.
Delivering clear Copilot readiness assessments with prioritized remediation recommendations.

Requirements

What you’ll need

Several years of hands‑on experience administering Microsoft 365 tenants, including security posture, information architecture, and collaboration workloads.
Practical understanding of how Microsoft 365 Copilot depends on Microsoft Graph, permissions, and real tenant behavior.
Familiarity with tenant‑level risk factors such as oversharing, legacy access, unmanaged data, and fragmented collaboration patterns.
Ability to lead end‑to‑end engagements across discovery, design, technical enablement, adoption, and outcome measurement for Microsoft 365 Copilot and related AI solutions.
Strong judgment in balancing innovation with governance, security, and organizational readiness.
Confidence and professionalism in client‑facing advisory and workshop settings.
Ability to work independently while collaborating effectively with sales, delivery, engineering, and leadership stakeholders.
Intellectual curiosity and adaptability in a rapidly evolving Copilot and AI ecosystem.
Commitment to continuous learning across Microsoft Copilot, AI workloads, and change and adoption best practices.
Strong ethical standards with disciplined adherence to data privacy, governance, compliance, and security policies.

Benefits

Comp & perks

Health, wellness, and financial benefits to offer peace of mind to you and your family.
Continuous professional growth and leadership opportunities.
World-class facilities and the technology you need to thrive – in our offices or yours.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Microsoft 365 administrationMicrosoft Graphdata architecturesecurity postureinformation architecturecollaboration workloadsCopilot readiness assessmentdata protectioncompliance alignmentrisk assessment

Soft Skills

judgmentclient-facing advisorycollaborationintellectual curiosityadaptabilitycontinuous learningprofessionalismleadershipcommunicationinnovation balancing