SHI International Corp.

Managed Services Engineer – Azure

SHI International Corp.

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $125,000 - $155,000 per year

Tech Stack

About the role

  • Design, deploy, and support Qumulo file storage clusters in Microsoft Azure
  • Administer Azure Storage services, including Azure Files, Blob Storage, and Managed Disks
  • Monitor, troubleshoot, and resolve storage performance, capacity, and availability issues
  • Optimize storage environments for performance, resiliency, security, and cost efficiency
  • Lead and contribute to managed services projects and service improvement initiatives
  • Engage directly with customers through meetings, incidents, change requests, and project delivery
  • Develop, maintain, and follow Standard Operating Procedures (SOPs) for storage operations
  • Implement monitoring, alerting, and reporting using Azure Monitor and Log Analytics
  • Support Infrastructure as Code (IaC) and automation initiatives for repeatable deployments
  • Track time and document work accurately in SHI systems
  • Participate in audits, compliance activities, and a rotating on‑call schedule
  • Escalate complex issues and collaborate with senior engineers and architects when needed
  • Provide support and guidance to lower‑tier engineers as needed

Requirements

  • Bachelor’s degree in a relevant field or equivalent practical experience
  • 3–5 years of experience in a managed services or Azure‑focused engineering role
  • Hands‑on experience supporting production Azure storage environments
  • Experience using version control systems (Git, Azure DevOps)
  • Microsoft Azure Associate‑level certification (AZ‑104 or equivalent), or ability to obtain within 3 months
  • ITIL v3+ certification, or ability to obtain within 6 months
Benefits
  • Health, wellness, and financial benefits
  • Continuous professional growth and leadership opportunities
  • World-class facilities and the technology you need to thrive – in our offices or yours
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Qumulo file storageAzure Storage servicesAzure FilesBlob StorageManaged DisksInfrastructure as Code (IaC)monitoringalertingreportingversion control systems
Soft Skills
leadershipcustomer engagementcollaborationtroubleshootingproblem-solvingdocumentationservice improvementcommunicationtime managementsupport
Certifications
Bachelor’s degreeMicrosoft Azure Associate-level certification (AZ-104)ITIL v3+ certification