
Managed Services Engineer – Azure
SHI International Corp.
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $125,000 - $155,000 per year
Tech Stack
About the role
- Design, deploy, and support Qumulo file storage clusters in Microsoft Azure
- Administer Azure Storage services, including Azure Files, Blob Storage, and Managed Disks
- Monitor, troubleshoot, and resolve storage performance, capacity, and availability issues
- Optimize storage environments for performance, resiliency, security, and cost efficiency
- Lead and contribute to managed services projects and service improvement initiatives
- Engage directly with customers through meetings, incidents, change requests, and project delivery
- Develop, maintain, and follow Standard Operating Procedures (SOPs) for storage operations
- Implement monitoring, alerting, and reporting using Azure Monitor and Log Analytics
- Support Infrastructure as Code (IaC) and automation initiatives for repeatable deployments
- Track time and document work accurately in SHI systems
- Participate in audits, compliance activities, and a rotating on‑call schedule
- Escalate complex issues and collaborate with senior engineers and architects when needed
- Provide support and guidance to lower‑tier engineers as needed
Requirements
- Bachelor’s degree in a relevant field or equivalent practical experience
- 3–5 years of experience in a managed services or Azure‑focused engineering role
- Hands‑on experience supporting production Azure storage environments
- Experience using version control systems (Git, Azure DevOps)
- Microsoft Azure Associate‑level certification (AZ‑104 or equivalent), or ability to obtain within 3 months
- ITIL v3+ certification, or ability to obtain within 6 months
Benefits
- Health, wellness, and financial benefits
- Continuous professional growth and leadership opportunities
- World-class facilities and the technology you need to thrive – in our offices or yours
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Qumulo file storageAzure Storage servicesAzure FilesBlob StorageManaged DisksInfrastructure as Code (IaC)monitoringalertingreportingversion control systems
Soft Skills
leadershipcustomer engagementcollaborationtroubleshootingproblem-solvingdocumentationservice improvementcommunicationtime managementsupport
Certifications
Bachelor’s degreeMicrosoft Azure Associate-level certification (AZ-104)ITIL v3+ certification