Managed Services Engineer – Azure

SHI International Corp.

Managed Services Engineer responsible for Azure Storage solutions at SHI International. Focusing on Qumulo and native Azure services while ensuring platform security and efficiency.

Posted 4/16/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $125,000 - $155,000 per yearWebsite

Tech Stack

Tools & technologies

Azure

About the role

Key responsibilities & impact

Design, deploy, and support Qumulo file storage clusters in Microsoft Azure
Administer Azure Storage services, including Azure Files, Blob Storage, and Managed Disks
Monitor, troubleshoot, and resolve storage performance, capacity, and availability issues
Optimize storage environments for performance, resiliency, security, and cost efficiency
Lead and contribute to managed services projects and service improvement initiatives
Engage directly with customers through meetings, incidents, change requests, and project delivery
Develop, maintain, and follow Standard Operating Procedures (SOPs) for storage operations
Implement monitoring, alerting, and reporting using Azure Monitor and Log Analytics
Support Infrastructure as Code (IaC) and automation initiatives for repeatable deployments
Track time and document work accurately in SHI systems
Participate in audits, compliance activities, and a rotating on‑call schedule
Escalate complex issues and collaborate with senior engineers and architects when needed
Provide support and guidance to lower‑tier engineers as needed

Requirements

What you’ll need

Bachelor’s degree in a relevant field or equivalent practical experience
3–5 years of experience in a managed services or Azure‑focused engineering role
Hands‑on experience supporting production Azure storage environments
Experience using version control systems (Git, Azure DevOps)
Microsoft Azure Associate‑level certification (AZ‑104 or equivalent), or ability to obtain within 3 months
ITIL v3+ certification, or ability to obtain within 6 months

Benefits

Comp & perks

Health, wellness, and financial benefits
Continuous professional growth and leadership opportunities
World-class facilities and the technology you need to thrive – in our offices or yours

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Qumulo file storageAzure Storage servicesAzure FilesBlob StorageManaged DisksInfrastructure as Code (IaC)monitoringalertingreportingversion control systems

Soft Skills

leadershipcustomer engagementcollaborationtroubleshootingproblem-solvingdocumentationservice improvementcommunicationtime managementsupport

Certifications

Bachelor’s degreeMicrosoft Azure Associate-level certification (AZ-104)ITIL v3+ certification