Solutions Engineer – Enterprise

SHI International Corp.

Solutions Engineer designing tailored data center infrastructure solutions for customers at SHI International. Collaborating with account teams and managing the solution practice pipeline in the United States.

Posted 4/16/2026full-timeDurham • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $160,000 - $250,000 per yearWebsite

Tech Stack

Tools & technologies

AWSAzureCloudVMware

About the role

Key responsibilities & impact

Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies.
Design and propose tailored infrastructure solutions that align with customers' business objectives.
Build and maintain technical relationships with OEMs and strategic partners, and stay updated on the latest product information.
Provide product training and technical education to the sales team and customers.
Act as a trusted IT advisor for customers, partnering with Field Account Executives.
Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business.
Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces.
Develop solutions that fit customers’ needs and budgets through strategic planning.
Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management.
Educate and develop sales teams on technical selling, product training, services, and technology trends.

Requirements

What you’ll need

Completed Bachelor’s Degree or relevant work experience required
3-5 years of experience in a similar role
Experience working in complex Data Center sales opportunities - Intermediate
Ability to design data center infrastructures that include hybrid cloud, hyper converged, software-defined data center (SDDC), infrastructure/platform as a service, automation, containerization, and Data Center Management Platforms - Intermediate
Strong knowledge of Virtualization technologies, Hypervisors, server virtualization, Software Defined Data Center, containerization, and automation - Intermediate
Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate
Expertise in mainstream technologies to include: Dell Technologies, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, Nutanix - Intermediate
Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, data protection, mirroring, active/standby, active/active, clustering) - Intermediate
Ability to travel to SHI, Partner, and Customer Events
Advanced certification in one or more of the following mainstream technologies preferred: Dell Technologies, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, Nutanix.

Benefits

Comp & perks

Health, wellness, and financial benefits to offer peace of mind to you and your family.
Continuous professional growth and leadership opportunities.
World-class facilities and the technology you need to thrive – in our offices or yours.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data center infrastructure designhybrid cloudhyper convergedsoftware-defined data centerinfrastructure as a serviceautomationcontainerizationvirtualization technologiesdisaster recovery solutionsbusiness continuity solutions

Soft Skills

communicationtechnical sellingcustomer relationship managementstrategic planningtechnical educationcollaborationaccount managementproblem-solvingadaptabilitysales strategy development

Certifications

Dell Technologies certificationCisco certificationVMware certificationNetApp certificationPure Storage certificationHPE certificationAzure certificationAWS certificationCommvault certificationRubrik certification