Product Agent

Sherweb

Agent, Product contributing to product commercialization and go-to-market execution for Sherweb. Supporting cross-functional teams while ensuring smooth product operations in a remote environment.

Posted 7/9/2026full-timeRemote • 🇮🇳 IndiaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Coordinate the creation of product offers and ensure all required parameters are captured accurately.
Request and coordinate product name and description translations.
Maintain product pricing across internal platforms and price lists.
Coordinate price changes for product catalogs and subscriptions.
Update pricing documentation and quote tools.
Request the creation of discounts, promotions, and promo codes.
Act as a liaison between Product, Sales, Billing, and Operations teams.
Investigate and resolve discrepancies related to products, billing, and customer incidents.
Support manual usage reconciliations, quantity uploads, and data mappings.
Identify operational inefficiencies and contribute to the automation and optimization of recurring processes.
Participate in product go-to-market execution and operational readiness activities.

Requirements

What you’ll need

2–4 years of experience in an operational, product operations, business operations, coordination, administration, or similar role.
Experience working in cross-functional environments and collaborating with multiple stakeholders.
Experience managing data, pricing, catalogs, reporting, or operational processes is considered a strong asset.
Experience in SaaS, technology, telecommunications, or fast-paced environments is considered an asset.
Excellent English communication skills, both written and spoken.
Excellent knowledge of Microsoft Office, particularly Excel.
Knowledge of Office 365 and Power BI (or other BI tools) is considered an asset.
Comfortable working with multiple systems, tools, and operational platforms.

Benefits

Comp & perks

A fast-paced work environment that adapts to you
A friendly and diverse work culture with inclusion and equality at heart of our actions
State-of-the art technology and tools
A results-oriented culture where talent, action, and thinking outside the box are given due recognition
Annual salary review based on performance
Generous and caring colleagues of various professional and cultural backgrounds
A flexible total compensation offer
Vacation time that considers your previous experience
Advanced paid hours to recharge your batteries (holidays and mobile days)
Flexible benefits plan that adapts to your needs
Flexible savings fund options
A monthly home internet allowance
Considerable growth opportunities
A career path with opportunities to learn and grow
Proximity to your direct manager and open, honest communication to support your development
Multiple initial and on-the-job training opportunities and tools to track your progress and help you scale up in your career
“Sherweblife” - a rich calendar of activities that allow us to gather virtually and face-to-face throughout the year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Data ManagementPricing ManagementCatalog ManagementReportingOperational Processes

Soft Skills

Communication SkillsCollaboration