Sales Agent

Sherweb

Central & Western Canada Sales Agent providing cloud solutions at Sherweb. Ensuring customer satisfaction and successful sales support through training and collaboration.

Posted 6/16/2026full-timeRemote • 🇨🇦 CanadaJuniorMid-Level💰 CA$37,030 - CA$52,900 per yearWebsite

About the role

Key responsibilities & impact

Ensure the timely and successful delivery of Sherweb’s solutions according to our customers’ needs and objectives;
Provide training on our products and platform, along with onboarding and sales support to both new and existing customers;
Collect customer feedback and identify opportunities for Sherweb to continuously improve their products and services offerings;
Provide pre- and post-sales support;
Play a vital role in customer satisfaction by offering best-in-class, efficient and professional solutions;
A strong focus on first contact resolution and problem solving in a timely manner;
Handling and taking ownership of internal requests and processes, on behalf of our customers.
Proactively support sales initiatives through outbound campaigns, client follow-ups, and targeted outreach to help identify needs and growth opportunities.

Requirements

What you’ll need

2 years of customer-facing experience
Ability to juggle multiple tasks and priorities
Strong written and verbal communication skills
Strong time management and organizational skills
Excellent knowledge of Microsoft products (Outlook, Teams, Excel)
Experience in a similar, or sales focused role is preferred
Ability to provide a quick turnaround for customer needs
Passionate about the customer experience
A natural, personable, and dedicated team player
Experience in IT is preferred
Clear English written and verbal communication skills.

Benefits

Comp & perks

A fast-paced work environment that adapts to you
A friendly and diverse work culture with inclusion and equality at the heart of our actions
State-of-the art technology and tools
A results-oriented culture where talent, action, and thinking outside the box are given due recognition
Annual salary review based on performance
Generous and caring colleagues of various professional and cultural backgrounds
A flexible total compensation offer
Vacation time that considers your previous experience
Advanced paid hours to recharge your batteries (holidays and mobile days)
Flexible benefits plan that adapts to your needs
Flexible savings fund options
A monthly home internet allowance
Considerable growth opportunities
A career path with opportunities to learn and grow
Proximity to your direct manager and open, honest communication to support your development
Multiple initial and on-the-job training opportunities and tools to track your progress and help you scale up in your career
"Sherweblife" - a rich calendar of activities that allow us to gather virtually and face-to-face throughout the year

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

customer-facing experiencetime managementorganizational skillswritten communication skillsverbal communication skillsproblem solvingteam playercustomer experience focusmulti-taskingownership