Field Service Manager

Shermco Industries

Field Service Manager responsible for departmental performance metrics and strategic direction of the sales team. Leading workforce planning, recruiting, and ensuring safety compliance in the organization.

Posted 7/13/2026full-timeLa Vergne • Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $150,000 - $175,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and business acumen with a focus on P&L analysis, workforce management, and strategic direction. Capable of mentoring technical teams and ensuring adherence to quality and safety standards.

Highest-signal resume keywords

Leadership ExperienceP&L AnalysisWorkforce ManagementMicrosoft Office Suite ProficiencyMentoring and Coaching

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

P&L AnalysisForecastingUtilization MetricsStaffing LevelsStandard Operating Procedures

Soft Skills

Verbal CommunicationWritten CommunicationCoachingCollaboration

Tools & Technologies

Microsoft ExcelMicrosoft OutlookMicrosoft WordMicrosoft PowerPoint

Certifications & Qualifications

Valid Driver's License

Industry Keywords

NETA TestingPower SystemsElectrical ServicesSafety PoliciesContinuous Improvement

About the role

Key responsibilities & impact

Monitor and analyze department performance metrics including utilization, staffing levels, work-in-progress, and forecasts.
Review departmental P&L reports, identify trends, discrepancies, and implement corrective actions where needed.
Participate in the development and execution of annual business plans.
Lead business development efforts, providing strategic direction and oversight to the sales team.
Plan and manage workforce needs; support recruiting, hiring, and coaching of technical and operational staff.
Promote and enforce company safety policies and ensure participation in new hire and annual safety training.
Maintain adherence to quality standards and ensure all work follows Standard Operating Procedures.
Collaborate with other branch and department managers to deliver seamless, company-wide customer solutions.
Partner with HR, Workforce Development, and Regional Management to foster a culture of continuous improvement.
Mentor and develop subordinate managers to strengthen leadership and technical capabilities.
Perform other duties as needed to support organizational success.

Requirements

What you’ll need

High school diploma required; Bachelor’s degree in business, engineering, or related field preferred.
5+ years of leadership experience in a related industry (e.g., NETA testing, power systems, electrical services).
Demonstrated ability to mentor, coach, and lead technical teams.
Proficiency with Microsoft Office Suite (Excel, Outlook, Word, PowerPoint).
Strong business acumen, including P&L analysis and forecasting.
Excellent verbal and written communication skills.
Willingness to travel overnight (up to 25%).
Must have a valid driver's license with a clean driving record.
Must pass pre-employment drug screening, background check, and physical examination.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible work arrangements
Professional development