Rapid Re-Housing Case Manager

Shelter House, Inc

Rapid Re-Housing Case Manager managing caseloads and supporting families towards self-sufficiency. Working with individuals experiencing homelessness and coordinating community-based services.

Posted 7/8/2026full-timeLeesburg • Virginia • 🇺🇸 United StatesJunior💰 $52,000 - $56,000 per yearWebsite

About the role

Key responsibilities & impact

Conduct comprehensive assessments of each household’s housing history, barriers, physical and mental health, social needs, education and employment goals, financial management skills, and overall strengths and needs.
Maintain reliable and consistent contact with households, even when they relocate or change phone numbers, to ensure ongoing engagement and support.
Assist clients in completing required documentation and paperwork throughout the program process to ensure timely access to services and housing.
Provide housing navigation support, including identifying available housing options, facilitating landlord engagement, and assisting with the lease-up process.
Meet regularly with assigned households to provide individualized case management services and referrals that promote housing stability.
Ensure timely communication and information-sharing with all relevant partners and stakeholders.
Support clients in creating and maintaining household budgets and developing strong money management skills.
Participate in collaborative meetings with representatives from faith-based, community-based, and partner organizations to deliver coordinated, wraparound services.
Help clients overcome common barriers to securing housing, such as large rent arrears, low credit history, and misunderstandings of landlord–tenant rights.
Assist clients in achieving long-term housing stability by ensuring compliance with lease agreements and developing Individualized Housing Sustainability Plans.
Mediate conflicts involving households, roommates, or landlord-tenant issues that may threaten housing stability.
Serve as the primary point of contact for landlords and foster positive, ongoing relationships.
Develop and maintain a comprehensive Resource Directory of local and state service providers.
Maintain accurate, thorough, and timely case documentation in HMIS and client files, in accordance with agency standards and best practices.
Collaborate as a contributing member of a multidisciplinary team with Shelter House staff and community partners.
Demonstrate and uphold the Shelter House core values of iCARE: Inclusivity, Collaboration, Accountability, Respect, and Empowerment.
Perform other duties as assigned to support program and agency objectives.

Requirements

What you’ll need

A bachelor's degree in human services / related field or commensurate experience
1+ years of human services or direct services experience
Ability to prioritize competing priorities and make sound judgements
Ability to advocate, assist in problem-solving, and achieve results for families
Strong written and oral communication skills
Strong organizational and time management skills
Valid Driver’s License and reliable transportation
Flexibility to work outside of normal business hours when needed
Physical Requirements:
Annual TB Test is required
Ability to sit or stand for long periods
Ability to lift items weighing 10-20 pounds

Benefits

Comp & perks

Medical, Dental & Vision Insurance
401K contributions with a 4% employer match
13 Paid Holidays, 2 Floating Holidays and the opportunity to take your Birthday Off
Two Semi-Annual Team Building Events

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Housing AssessmentsDocumentation AssistanceBudget CreationResource Directory DevelopmentConflict Mediation

Soft Skills

Organizational SkillsTime ManagementProblem-SolvingFlexibilityInterpersonal Skills

Certifications

Bachelor's Degree in Human ServicesAnnual TB Test