Rapid Re-Housing Case Manager

Shelter House, Inc

Domestic Violence Case Manager providing direct services to survivors of abuse at Shelter House. Collaborating with clients to improve safety and housing stability for those experiencing homelessness.

Posted 5/28/2026full-timeChantilly • Virginia • 🇺🇸 United StatesJunior💰 $52,000 - $56,000 per yearWebsite

About the role

Key responsibilities & impact

Collaborate with clients to evaluate safety and social needs, housing history and barriers, financial management and budgeting, and develop and achieve individualized goals
Maintain a caseload of between 12-18 clients at a time, providing client-centered, trauma-informed services
Provide mobile advocacy services by regularly meeting with clients in a safe location in the community
Engage with clients to create individualized safety plans and educate clients on the dynamics of domestic violence
Identify resources to help clients increase their levels of physical and emotional safety
Assist clients in filing for protective orders and support clients with court accompaniment
Collaborate with clients to develop sustainable budgets and facilitate connections to financial literacy programs
Utilize the housing-first model to develop focused and individualized service plans
Provide housing search assistance to clients by identifying leads, assisting with applications, and attending tours
Establish relationships with local properties and landlords and advocate on behalf of clients
Educate clients on tenant rights and responsibilities and housing discrimination law
Coordinate the provision of monthly rental assistance and track all payments provided
Document all communication with clients in detailed case notes; ensure client files and data are regularly updated
Ensure services are implemented in accordance with agency philosophy, best practices, grant requirements, and all applicable federal, state, and local regulations
Partner with community providers and allied professionals to ensure the delivery of comprehensive, wraparound services
Participate in regular trainings, staff meetings, and one-on-one supervision meetings with the Senior Case Manager
Proficiently utilize Microsoft Office software as a part of day-to-day work requirements
Exemplify the Shelter House core values of (iCARE); Inclusivity, Collaboration, Accountability, Respect, and Empowerment
Perform other duties deemed necessary to support the program and agency

Requirements

What you’ll need

A bachelor’s degree in social work/human services/related field or commensurate experience
1+ years of human services or direct services experience
Strong written and oral communication skills
Ability to prioritize competing priorities and make sound judgements
Ability to complete tasks while navigating frequent interruptions
Ability to deliver creative, resourceful solutions to unique challenges
Strong organizational and time management skills
Valid Driver’s License and reliable transportation
Ability to regularly attend in-person meetings
Flexibility to work outside of normal business hours when needed (excluding weekends)
Experience providing services to survivors of domestic violence and/or people experiencing homelessness (preferred)
Fluency in a language other than English (ex. Spanish, Dari, Arabic, Vietnamese, Amharic, Mandarin) (preferred)

Benefits

Comp & perks

Medical, Dental & Vision Insurance
401K contributions with a 4% employer match
13 Paid Holidays, 2 Floating Holidays and the opportunity to take your Birthday Off
Two Semi-Annual Team Building Events

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

case managementfinancial managementbudgetingtrauma-informed serviceshousing-first modelprotective orderstenant rightshousing discrimination lawrental assistance coordinationdata documentation

Soft Skills

communication skillsorganizational skillstime managementproblem-solvingflexibilitycollaborationadvocacyclient-centered approachcreativityjudgment

Certifications

bachelor’s degree in social workhuman servicesrelated field