Senior Prevention Case Manager

Shelter House, Inc

Senior Case Manager leading Domestic Violence Homelessness Prevention Team providing community-based services to victims of domestic violence. Collaborating with a case management team to improve safety and housing stability.

Posted 5/16/2026full-timeFairfax • Virginia • 🇺🇸 United StatesSenior💰 $58,000 - $63,000 per yearWebsite

About the role

Key responsibilities & impact

Supervise Case Manager(s) providing mobile advocacy to victims of domestic violence, sexual violence and/or human trafficking living in the community
Provide coaching and support to case management team through regularly scheduled one on one meetings and evaluations
Support Case Managers in delivering complex case management for cases that demand higher level solutions
Collaborate with the Director and Assistant Director of DVSH to ensure consistent service delivery that is in line with grant and contract requirements, company policy and procedure, and best practices
Complete regular reviews of client files and VADATA reports, to ensure accuracy, compliance with the Violence Against Women Act, and adherence to agency standards and best practices
With support from the Assistant Director, ensure compliance with all grant requirements
Disseminate information related to tenant rights and responsibilities, housing discrimination, communicating with landlords, basic unit maintenance, lease compliance, and housing search and location techniques
Develop new partnerships and identify community resources for unmet client needs
In collaboration with the Assistant Director, implement and oversee new program initiatives
Verify and approve timesheets and leave requests
Perform in-depth assessments of clients’ physical, mental health and social needs, life skills competency, employability, housing history and barriers, educational needs, financial management skills, strengths and needs, and other necessary areas, in conjunction with the client, to develop and achieve housing goals.
Administer flexible financial assistance to support client goals related to safety and stability
Provide mobile advocacy services by meeting with assigned clients regularly in a safe location in the community
Provide crisis intervention and developing individualized safety plans as needed; assisting victims of violence in filing for protective orders and completing affidavits; and accompanying clients to court proceedings and various appointments (i.e. attorney meetings, protective order hearings, custody hearings, and housing interviews)
Provide housing search assistance to clients by identifying housing leads, assisting clients to apply for units, and accompanying clients on housing tours
Establish relationships with local landlords to negotiate lease terms and advocate on behalf of clients
Collaborate with clients to develop monthly budgets; providing money management education and connections to financial literacy programs as needed
Document all contacts with clients in client file and VADATA as required; maintaining complete client records in accordance with agency and best practice standards
Provide domestic violence psychoeducation to clients utilizing tools such as The Power and Control Wheel and the Cycle of Violence
Empower clients and their household members as they work toward their individual goals; completing ongoing reviews of client service plans
Collaborate with community providers and allied professionals to ensure the delivery of comprehensive wrap-around services
Participate in staff meetings and training as directed by supervisor
Function as a contributing member of a multidisciplinary team with Shelter House Inc. employees, deployed staff, and involved agencies
Exemplify the Shelter House core values: Inclusivity, Collaboration, Accountability, Respect and Empowerment
Other Duties as assigned

Requirements

What you’ll need

A bachelor’s degree in social work/human services/related field or commensurate experience
3+ years of human services or direct services experience
Strong written and oral communication skills
Ability to prioritize competing priorities and make sound judgements
Ability to complete tasks while navigating frequent interruptions
Ability to deliver creative, resourceful solutions to unique challenges
Strong organizational and time management skills
Valid Driver’s License and reliable transportation/ 10-15% local travel for appointments
Ability to Drive a minivan
Willingness to work evenings and weekends when needed
Experience leading/supporting programs serving victims of domestic violence/sexual violence preferred
1+ years of program and staff management preferred
Experience leading and supporting programs that provide services to clients experiencing homelessness, victims of domestic violence/sexual violence, mental health or substance abuse issues preferred
Foreign Language fluency in a language other than English (ex. Spanish, Farsi, Arabic or Amharic) preferred

Benefits

Comp & perks

Medical, Dental & Vision Insurance
401K contributions with a 4% employer match
13 Paid Holidays, 2 Floating Holidays and the opportunity to take your Birthday Off
Two Semi-Annual Team Building Events

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

case managementcrisis interventionfinancial managementbudget developmentmobile advocacysafety planningclient assessmentshousing search assistanceprogram managementdocumentation

Soft Skills

strong communication skillsorganizational skillstime managementproblem-solvingcollaborationleadershipcreativityresourcefulnessprioritizationempathy

Certifications

bachelor’s degree in social workvalid driver’s license