Shelter House, Inc

Prevention Case Manager – Region 2

Shelter House, Inc

full-time

Posted on:

Location Type: Hybrid

Location: Chantilly • Virginia • United States

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Salary

💰 $52,000 - $56,000 per year

About the role

  • Coordinate and manage assigned prevention cases
  • Develop, maintain, and share a comprehensive resource library and related communication materials.
  • Promote program awareness and build trust with community partners to enhance engagement.
  • Provide Housing location services, referrals, and advocacy
  • Facilitating housing-related tasks such as document collection
  • Assisting with rental assistance packages from various funding sources, properly documenting fund distribution, and leading the recertification process as needed.
  • Address safety concerns quickly and compassionately.
  • Collaborate as part of a multidisciplinary team to ensure timely service delivery.
  • Ensure all relevant participant information is promptly shared with the appropriate staff.
  • Monitor participant progress through regular contact and communication with external and internal service providers, conducting assessments, and making necessary referrals.
  • Manage tasks and maintain up-to-date, complete participant charts, including scanning documentation as needed.
  • Ensure accurate and timely documentation of participant interactions within the HMIS database.
  • Perform monthly data clean-up to maintain HMIS accuracy.
  • Participate in weekly staff meetings and training sessions as directed by the supervisor.
  • Proactively communicate caseload coverage and provide updates on outstanding tasks when absent from work.
  • Work as a contributing team member within Shelter House and external agencies
  • Exemplify Shelter House core values
  • Perform other assigned duties as needed

Requirements

  • A bachelor's degree in human services/ related field or commensurate experience
  • 2+ years of street outreach/case management/ direct services/other related experience
  • Strong written and oral communication skills
  • Ability to prioritize competing priorities and make sound judgements
  • Ability to complete tasks while navigating frequent interruptions
  • Ability to deliver creative, resourceful solutions to unique challenges
  • Strong organizational and time management skills
  • Valid Driver’s License and reliable transportation
  • Ability to Drive a 15-passenger van
  • Willingness to work evenings and weekends when needed
  • Annual TB Test is required
  • Ability to sit or stand for long periods
  • Ability to lift items weighing 10-20 pounds
Benefits
  • Medical, Dental & Vision Insurance
  • 401K contributions with a 4% employer match
  • 13 Paid Holidays, 2 Floating Holidays and the opportunity to take your Birthday Off
  • Two Semi-Annual Team Building Events

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
case managementdata clean-upHMIS databasedocument collectionrental assistanceadvocacyparticipant assessmentsresource library developmentfund distributionsafety concern management
Soft skills
strong written communicationstrong oral communicationorganizational skillstime managementprioritizationsound judgementcreativityresourcefulnessteam collaborationcompassion
Certifications
bachelor's degree in human servicesannual TB testvalid Driver’s License