Shelter House, Inc

Case Manager

Shelter House, Inc

full-time

Posted on:

Location: Virginia • 🇺🇸 United States

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Salary

💰 $52,000 - $56,000 per year

Job Level

Junior

About the role

  • The Case Manager will work with 10-20 families in our Shelter, Prevention, and Rapid Rehousing Programs. Work based both in the community as well as at the Fair Ridge Family Shelter. Support the housing first model with a trauma informed care approach to maximize client success and long-term self-sufficiency; assist families with obtaining and maintaining housing.
  • Conduct individual needs assessments, program planning, empowering clients’ progress toward housing, and assisting families in locating or maintaining housing options.
  • Link families with services and resources after housing; assist with budgeting, tenant skills, income increases, and community service linkages.
  • Serve as the primary point of contact for assigned client services and provide guidance and support toward self-sufficiency.
  • Form relationships with landlords and community partners to secure housing; proactively seek housing opportunities in Fairfax and other localities.
  • Plan and conduct Family Shelter Planning Team meetings; assist clients with developing housing plans and maintaining stable housing.
  • Assist clients in securing appropriate services (employment, housing, finance) and improve money management by developing budgets.
  • Assist with rental assistance packages, document funds distribution, lead recertification process if needed.
  • Maintain client records, timely documentation in HMIS, participate in Intake Phone rotation, staff meetings and trainings, and safely utilize Shelter House vehicles.

Requirements

  • A bachelor's degree in human services/ related field or commensurate experience
  • Foreign language fluency in Arabic or Spanish in addition to English
  • 1+ years of case management/ direct services/other related experience
  • Strong written and oral communication skills
  • Ability to prioritize competing priorities and make sound judgements
  • Ability to complete tasks while navigating frequent interruptions
  • Ability to deliver creative, resourceful solutions to unique challenges
  • Strong organizational and time management skills
  • Valid Driver’s License and reliable transportation
  • Ability to Drive a 15 passenger van
  • Willingness to work evenings and weekends when needed
  • Preferred: Foreign Language fluency in a language other than English (ex. Spanish, Farsi, Arabic or Amharic)
  • Preferred: Experience with providing services to clients experiencing homelessness, Mental Health or substance abuse issues
  • Preferred: Experience utilizing the Homeless Management Information System (HMIS)
  • Physical Requirements: Annual TB Test is required
  • Physical Requirements: Ability to sit or stand for long periods
  • Physical Requirements: Ability to lift items weighing 10-20 pounds
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