Training Associate – Relational

Shawmut Services LLC

Relational Organizing Training Associate facilitating onboarding and training for new relational organizers. Supporting technology navigation and resolving common training issues in a remote environment.

Posted 7/24/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $58,000 - $64,350 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in facilitating virtual onboarding and training sessions, with a strong focus on relational organizing and the use of organizing tools. Possesses excellent organizational skills and the ability to provide technical support in a fast-paced environment.

Highest-signal resume keywords

Relational Organizing ExperienceTraining FacilitationTechnical SupportGoogle Suite FamiliarityREACH Software Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Relational OrganizingTraining DevelopmentTechnical TroubleshootingProcess ManagementVirtual Onboarding

Soft Skills

Interpersonal SkillsDetail-OrientedCreative ThinkingFlexibilityPositive Attitude

Tools & Technologies

Video Conferencing PlatformsOrganizing ToolsMobile ApplicationsGoogle SuiteREACH

Industry Keywords

Campaign ExperienceStaff TrainingVolunteer TrainingOrganizing Best PracticesWorkflows

About the role

Key responsibilities & impact

Facilitate daily virtual onboarding and training sessions for new relational organizers using video conferencing platforms.
Guide trainees through the setup and use of organizing tools, including relational organizing software and mobile applications.
Provide real-time troubleshooting and technical support for common platform, login, and account issues.
Answer participant questions regarding program policies, workflows, and organizing best practices.
Other duties as assigned

Requirements

What you’ll need

At least one cycle of campaign experience, preferably in a staff or volunteer training capacity - Preferably relational organizing utilizing REACH.
Extremely organized, structured, and detail-oriented, with the ability to manage multiple priorities and processes
Versatile and eager to learn new skills
Excellent interpersonal skills and a positive, collegial attitude
Ability to think and act creatively and flexibly in a fast-paced and sometimes high-pressure environment
Ability and willingness to maintain a flexible work schedule, which can be expected to require 40+ hours per week during peak times in the summer and fall, and may include evenings and weekends
Must possess a cell phone, laptop, and reliable internet
Familiarity with Google Suite and REACH is preferred.

Benefits

Comp & perks

RFS offers all full-time employees who remain with our team for more than three months full health care, dental, and vision benefits.
Any job-related travel, lodging, and other expenses are paid for by RFS.