Shaw Systems Associates, LLC

Technical Writer

Shaw Systems Associates, LLC

full-time

Posted on:

Location Type: Hybrid

Location: Dallas • Florida • Idaho • United States

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About the role

  • Write and edit documentation for a wide range of franchise business audiences
  • Work with subject matter experts and team members to ensure clarity
  • Analyze feedback provided by clients to meet needs
  • Review published materials and recommend revisions
  • Provide quality assurance by checking structure, coherence, and tone
  • Organize material and complete writing assignments according to standards
  • Maintain records and files of work and revisions
  • Edit or make changes to material prepared by other writers
  • Organize, plan, and prioritize work utilizing project management tools

Requirements

  • Bachelor’s Degree majoring in Technical Writing, strongly preferred
  • Communicating effectively as appropriate for the needs of the audience
  • Ability to write in explanatory and procedural styles for multiple audiences
  • Must possess solid organizational and detail-oriented expertise
  • Experience in financial lending would be helpful
  • Intermediate-level knowledge of content management systems (MadCap Flare preferred)
  • Intermediate level knowledge of Adobe Acrobat Pro
  • Intermediate-Expert level knowledge of Microsoft Office Suite
  • Exposure/Knowledge of JIRA/Confluence would be helpful
Benefits
  • Remote with the ability to travel at least 5% to the following states
  • Hybrid office schedule if within 75 miles of Houston, TX or Richmond, VA office
  • Full-time position
  • Weekly schedule may vary from 7 am – 6 pm, Monday through Friday

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
technical writingdocumentation editingcontent management systemsMicrosoft Office SuiteAdobe Acrobat Proproject managementwriting in explanatory stylewriting in procedural stylequality assuranceorganizational skills
Soft skills
effective communicationdetail-orientedorganizational expertiseteam collaborationfeedback analysisclarity in writingprioritizationplanning
Certifications
Bachelor’s Degree in Technical Writing