Shaw Systems Associates, LLC

Technical Writer

Shaw Systems Associates, LLC

full-time

Posted on:

Location Type: Hybrid

Location: Richmond • Florida, Idaho, Louisiana, Minnesota, Missouri, New Jersey, North Carolina, Pennsylvania, Texas, Utah, Virginia • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Write and edit documentation for a wide range of franchise business audiences
  • Write, rewrite, and/or edit documentation for a variety of projects and purposes
  • Work with subject matter experts and team members to ensure clear communication
  • Analyze feedback provided by clients and improve content accordingly
  • Review published materials and recommend revisions in scope and content
  • Provide quality assurance by reviewing documents for coherence and style
  • Organize material and complete writing assignments according to set standards
  • Maintain records and files of work and revisions
  • Edit or make changes to material prepared by other writers
  • Organize, plan, and prioritize work utilizing project management tools

Requirements

  • Communicating effectively as appropriate for the needs of the audience
  • Ability to write in explanatory and procedural styles for multiple audiences
  • Solid organizational and detail-oriented expertise
  • Ability to handle numerous projects at one time
  • Experience in financial lending would be helpful
  • Intermediate level knowledge of content management systems (MadCap Flare preferred)
  • Intermediate level knowledge of Adobe Acrobat Pro
  • Intermediate-Expert level knowledge of Microsoft Office Suite
  • Exposure/Knowledge of JIRA/Confluence would be helpful
  • Bachelor’s Degree majoring in Technical Writing, strongly preferred
Benefits
  • Full-time position
  • Occasional afterhours or weekend work may be required
  • 5 - 10% domestic travel required to either Shaw office location

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
technical writingdocumentation editingcontent analysisquality assuranceorganizational skillsproject managementexplanatory writingprocedural writingcontent management systemsfinancial lending
Soft skills
effective communicationdetail-orientedorganizational expertisemultitaskingcollaboration
Certifications
Bachelor’s Degree in Technical Writing