Manager, Solutions Engineering

Shaw/Scott

Manager, Solutions Engineering leading a team to create innovative marketing technology solutions. Overseeing operations while balancing hands-on contributions as a Solutions Engineer.

Posted 7/10/2026full-timeRemote • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $125,000 - $145,000 per yearWebsite

Tech Stack

Tools & technologies

CloudDjangoJavaScriptOracleSQL

About the role

Key responsibilities & impact

Manage and support a team of Solutions Engineers, including scheduling, resourcing, workload balancing, and 1:1 meetings.
Provide coaching, mentoring, and professional development to build technical and consultancy skills.
Contribute directly to solution design, architecture, and delivery (60% utilization).
Oversee day-to-day operations to ensure projects are staffed, executed on time, and aligned to scope and budget.
Technical Partnership Liaison: Cultivate and manage technical partnerships to drive business growth through the development and enhancement of our service offerings.
Collaborate with partner organizations to explore joint business opportunities and develop mutually beneficial relationships.
Business Development and Account Growth: Act as a trusted advisor, helping clients understand the strategic and technical implications of different solutions.
Play a key role in expanding client relationships by identifying new business opportunities and collaborating with cross-functional teams to deliver client value.
Partner with internal teams (Strategy, Creative, Customer Success, and Account Management) to align technical delivery with client goals.
Maintain expertise in marketing technology platforms to guide the team and support client needs.
Promote continuous learning, certification, and awareness of industry trends and partner technologies.

Requirements

What you’ll need

3–5 years of experience as a manager of technical teams, or equivalent experience through mentorship or technical leadership.
7+ years of hands-on experience in a solution-based role, delivering professional services, including implementing and optimizing technical solutions
Experience with multiple enterprise-level Marketing Automation Platforms, including working knowledge of one of the leaders in this space (Oracle Responsys, Salesforce Marketing Cloud, Iterable, Braze, Cordial, Klaviyo, Bloomreach, etc.)
Demonstrated expertise in designing, optimizing and integrating complex business processes across systems to enhance operational efficiencies and drive innovation
Proficient in one or more related practices, including Rest APIs, HTML/CSS, JavaScript, SQL, and experience with at least one personalization language (RPL, AMPscript, Handlebars, Liquid, Django, Smarty, etc.)
Certification(s) in two or more areas of marketing technology and/or email marketing or related platform
Excellent written and verbal communication skills with both internal and client contacts; ability to communicate effectively with both technical and non-technical individuals
Deep knowledge of email marketing best practices and changes within the MarTech space, lifecycle marketing, and loyalty and retention
Strong problem-solving skills with a creative approach to challenges
Ability to adjust to new challenges in technology or project requirements quickly.

Benefits

Comp & perks

company-paid health insurance
401K with employer match
4 weeks PTO per year
parental leave
communication allowance
more

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Rest APIsHTML/CSSJavaScriptSQLPersonalization LanguagesSolution ImplementationBusiness Process OptimizationTechnical Solution DeliveryOperational EfficiencyProject Management

Soft Skills

CoachingMentoringProblem-SolvingCommunicationCollaboration

Certifications

Marketing Technology CertificationEmail Marketing Certification