Account Manager

Shaw Industries

Pro Account Manager driving strategic growth and operational excellence at Shaw Industries. Liaising and training teams while managing quoting workflows in Home Center Pro divisions.

Posted 6/4/2026full-timeDalton • Tennessee • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Serve as the primary liaison between Shaw and the Home Center Pro sales teams.
Build and maintain relationships with key stakeholders such as Pro Sales Managers, Pro Merchants, Pro Product Sales Specialists, etc.
Support field reps with quoting, product selection, and training resources.
Oversee Quote Center / Expanded Aisle (Pro Catalog) management and updates.
Develop and deliver targeted training programs for Home Center Pro teams.
Lead efforts to simplify and automate bundling of trims, adhesives, and related products for easier quoting and order consolidation.
Collaborate cross-functionally to document and refine workflows for handling Home Center Pro commercial requests.
Analyze market trends, customer feedback, and performance metrics to inform strategy.

Requirements

What you’ll need

3+ years of experience in strategic account management, sales operations, or retail partnerships.
Experience with Salesforce, quoting platforms, and training development preferred.
Strong project management and cross-functional collaboration skills.
Excellent communication and presentation abilities.
Ability to travel with Home Center OSRs for sales calls and presentations.

Benefits

Comp & perks

Health insurance
401(k) retirement plans
Paid time off
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

strategic account managementsales operationsretail partnershipsquoting platformstraining developmentproject managementworkflow documentationmarket analysisperformance metrics analysis

Soft Skills

relationship buildingcross-functional collaborationcommunicationpresentation abilities