Sales Development Specialist

Shaw Industries

Sales Development Specialist contributing to sales growth by partnering with Account Executives. Responsible for training, reporting, troubleshooting, and managing customer service operations.

Posted 6/2/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

Tech Stack

Tools & technologies

SFDCTableau

About the role

Key responsibilities & impact

Contribute to sales growth by partnering with Shaw Contract Account Executives
Provide Salesforce training for new Account Executives and internal partners
Generate comprehensive reports, including 3-year revenue analysis, Tableau visualizations
Troubleshoot and resolve issues within the CSI system
Manage email accounts and monitor Salesforce notifications for Account Managers
Partner with Connect/Inform to create compelling marketing newsletters
Collaborate with the Strategy and Insights team on new sales initiatives
Manage dealer price lists, including inputting ESP and Diverzify data accurately
Ensure integrity and accuracy of data within SFDC, including updates and troubleshooting
Serve as backup for Account Managers during leave
Partner with Customer Service to input new customers into Salesforce
Provide expert recommendations for replacement products based on customer needs
Organize Lunch & Learn sessions to promote products and services
Conduct basic market research to assist Account Executives

Requirements

What you’ll need

High School education or equivalent.
2+ years sales support experience
Support up to 20 account executives at one time
Located in Southeast United States
Preferred: CRM experience (Salesforce preferred)
Data/reporting tools (Excel, Tableau exposure)

Benefits

Comp & perks

Medical, dental, and vision insurance
Life insurance and disability coverage
Tuition reimbursement
Employee assistance program
Health savings account
Paid Time Off
Parental Leave
401K and Retirement Plans
Product discounts for employees
Adoption assistance
Shaw Family Health Center (Dalton, GA, and Cartersville, GA, locations)

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SalesforceTableauExceldata analysisreport generationmarket researchdata integritytroubleshootingdata inputsales support

Soft Skills

collaborationcommunicationtrainingproblem-solvingorganizational skillscustomer servicerecommendation skillspresentation skillsinitiativeadaptability