Salesforce Administrator
Shaw Industries
full-time
Posted on:
Location Type: Hybrid
Location: Calhoun • United States
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Tech Stack
About the role
- Understand Shaw Turf’s sales, marketing, and brand strategies to ensure CRM solutions support business goals.
- Participate in planning sessions and stakeholder meetings to stay aligned with evolving priorities.
- Translate and configure business processes into Salesforce functionality that enhances user workflows and customer engagement.
- Design and implement flows, automation, page layouts, custom objects, and reports.
- Manage user access, permissions, and licenses across Sales Cloud, Experience Cloud, and other environments.
- Conduct regular system audits, metadata cleanup, and prepare for Salesforce releases.
- Monitor and maintain data accuracy and integrity across the platform.
- Execute data imports/exports, de-duplication, and cleanup processes.
- Collaborate with Business Data Owners and IT to implement governance best practices.
- Serve as the primary contact for resolving user issues and support tickets.
- Provide onboarding, training, and documentation to empower users and promote adoption.
- Partner with Brand and Marketing teams to drive effective platform usage.
- Work with stakeholders to gather requirements and deliver impactful solutions.
- Support testing and deployment of new features and integrations.
- Collaborate with Business Intelligence teams to ensure data flows support reporting and analytics.
Requirements
- 3+ years of hands-on Salesforce administration experience in an enterprise environment, or 8+ years of progressive experience.
- Salesforce Administrator Certification required; Strong understanding of Salesforce architecture, automation tools, and data modeling.
- Proven ability to manage multiple priorities, troubleshoot issues, and deliver high-quality solutions.
- Experience in Commercial or B2B environments required.
- Bachelor’s degree preferred.
- Platform App Builder or Advanced Admin preferred.
Benefits
- Medical, dental, and vision insurance
- Life insurance and disability coverage
- Tuition reimbursement
- Employee assistance program
- Health savings account
- Paid Time Off
- Parental Leave
- 401K and Retirement Plans
- Product discounts for employees
- Adoption assistance
- Shaw Family Health Center (Dalton, GA, and Cartersville, GA, locations)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforce administrationSalesforce architectureautomation toolsdata modelingdata importsdata exportsmetadata cleanupuser workflowscustom objectsreports
Soft Skills
troubleshootingmanaging multiple prioritiescollaborationtrainingdocumentationuser supportstakeholder engagementcommunicationproblem-solvingadaptability
Certifications
Salesforce Administrator CertificationPlatform App BuilderAdvanced Admin