Shaw Industries

Inside Sales Associate, Marketplace

Shaw Industries

full-time

Posted on:

Location: Tennessee • 🇺🇸 United States

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Job Level

JuniorMid-Level

Tech Stack

SFDCTableau

About the role

  • Join our innovative team as a Shaw Marketplace Sales Associate, where your passion for marketing and sales will play a pivotal role in driving success within a vibrant, high-volume commercial sales environment.
  • Proactively engage with both internal and external customers across a defined multi-state territory, utilizing targeted marketing initiatives to promote and sell our diverse range of Contract soft and hard surface products, and turf inventory.
  • Operate within high-demand sales areas, focusing on achieving or surpassing annual performance metrics, including Inventory Turn, Return on Full Standard Cost, Accounts Billed, CARP Expenses, Phone Utilization, and Web Site Usage.
  • Handle special projects and assignments as directed by the department manager.
  • Develop and implement effective marketing strategies to build brand awareness and drive sales of our Contract soft and hard surface products, and turf.
  • Build and maintain strong relationships with internal and external customers, effectively negotiating and selling our full range of products while ensuring maximum return on investment and meeting inventory turn goals.
  • Leverage marketing tools such as QlikView/Tableau, Salesforce.com and contact lists to identify and develop a robust customer base.
  • Promote the Shaw Marketplace website and its offerings to our dealer network, creating marketing materials and resources that assist dealers in maximizing their sales potential.
  • Travel to various markets, dealer locations, and warehouse sales events to foster trust and promote the Shaw Marketplace brand.
  • Guide customers and Territory Managers through the order entry process, which includes sampling, stock checks, pricing, and order entry, ensuring follow-through until delivery.
  • Efficiently manage your workload to meet individual and departmental targets as established by management, while also assisting walk-in customers as necessary.

Requirements

  • High school diploma or GED required; Associate degree or higher preferred.
  • Minimum of 2 years of sales experience, with a strong emphasis on marketing strategies.
  • Willingness to travel to seasonal markets, with stays typically ranging from 2 to 4 days; occasional overnight travel to customer locations or Shaw facilities may be required.
  • Proficient in understanding spreadsheets and performing high school-level math, with strong analytical skills and the ability to prioritize tasks effectively.
  • Professional communication skills via telephone, email, and in-person interactions.
  • Ability to distinguish and identify colors accurately.
  • Ability to stand or sit for long periods of time.
  • Must be able to perform light to moderate lifting.
  • Preferred Skills: Proficiency in Microsoft 365 (Outlook, OneDrive, PowerPoint).
  • Competence in Excel, MS Word, Shaw Online Live, Shaw Now, and Glink/Vista.
  • Familiarity with Shaw’s order-entry system is advantageous.
  • Understanding the Shaw Marketplace website is a plus.
  • Knowledge of the manufacturing processes for any of the following; carpet tile, turf, broadloom, and/or resilient products.
  • Ability to negotiate effectively and confidently.
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