Operations

• Develop and execute global operational strategies for club accounts, ensuring optimized order management, supply planning, and fulfillment processes that support growth and customer satisfaction.
• Oversee the end-to-end Order-to-Cash process, ensuring flawless execution, accuracy, and timeliness.
• Establish and enforce service-level agreements (SLAs) and monitor team performance against key performance indicators (KPIs).
• Drive continuous improvement and root cause analysis to reduce recurring issues by building a close partnership with our retailer partners.
• Act as the key operational liaison with Costco and Sam’s Club, driving alignment on process improvements, service levels, and joint growth initiatives.

Senior Director, Global Operations

Senior Specialist, Comm Ops – Enabling Tech

Senior Specialist, Comm Ops, Enabling Tech

President – Integrator, Operations Leader

Operations Coordinator