Customer Service Specialist

Sharetown

Customer Support Agent facilitating support for partners and customers in a remote capacity. Ensuring clear communication and issue resolution across multiple channels.

Posted 7/3/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $16 - $17 per hourWebsite

About the role

Key responsibilities & impact

Deliver exceptional service by responding to partner, customer, and Representative inquiries promptly, professionally, and accurately.
Serve as the primary liaison between Account Managers, partners, customers, and internal teams to ensure clear communication and timely issue resolution.
Review, process, and resolve rep issues submitted through the Reprise platform in accordance with Company policies and service standards.
Receive, review, and process disposal requests, ensuring all required information is complete and accurately documented.
Submit approved disposal requests for payment in accordance with Company procedures and established timelines.
Maintain accurate records of customer interactions, disposal requests, issue resolutions, and related documentation to ensure data integrity and reporting accuracy.

Requirements

What you’ll need

Excellent communication skills, both written and verbal.
Strong problem-solving abilities.
Ability to manage multiple communication channels effectively.
Customer-focused attitude with a proactive approach to service.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Sharetown Website LinkedIn All Job Openings 51 - 200 employees Founded 2012 ☁️ SaaS 🏪 Marketplace Logistics
SaaS
Marketplace Sharetown is the nation's leading oversized returns management solution, operating a nationwide network of trained and vetted reps who pick up, clean, sanitize, store, and resell or recycle large returned items. The company provides a proprietary dispatch platform that automates returns, pairs customers with the best local rep to minimize emissions and expedite processing, and enables retailers to recover value from like-new items while responsibly recycling unsellable products. Sharetown serves industries such as sleep, furniture, and fitness, offers an app for reps and partners, and emphasizes environmental sustainability and zero-cost recovery for retailers. Customer Service Specialist Job not on LinkedIn 🔥 37 minutes ago 🇺🇸 United States – Remote 💵 $15 - $17 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Deliver exceptional service by responding to partner, customer, and Representative inquiries promptly, professionally, and accurately.
Serve as the primary liaison between Account Managers, partners, customers, and internal teams to ensure clear communication and timely issue resolution.
Review, process, and resolve rep issues submitted through the Reprise platform in accordance with Company policies and service standards.
Receive, review, and process disposal requests, ensuring all required information is complete and accurately documented.
Submit approved disposal requests for payment in accordance with Company procedures and established timelines.
Maintain accurate records of customer interactions, disposal requests, issue resolutions, and related documentation to ensure data integrity and reporting accuracy. 🎯 Requirements
Excellent communication skills, both written and verbal.
Strong problem-solving abilities.
Ability to manage multiple communication channels effectively.
Customer-focused attitude with a proactive approach to service. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Bilingual Customer Service Representative 🔥 1 hour ago InteLogix 5001 - 10000 🤝 B2B 💸 Finance Website LinkedIn All Job Openings Bilingual Customer Service Representative assisting utility customers across the USA. Resolving service inquiries and ensuring customer satisfaction through effective communication. 🇺🇸 United States – Remote 💵 $15 / hour ⏰ Full Time 🟠 Senior 🔴 Lead 💝 Customer Support Customer Support Specialist 🔥 1 hour ago Thermo Fisher Scientific 10,000+ employees 🧬 Biotechnology 💊 Pharmaceuticals 🔬 Science Website LinkedIn All Job Openings Customer Service Training Specialist at Thermo Fisher Scientific developing training programs for customers on electron microscopy and analytical instruments. Collaborating with global teams to deliver effective training solutions. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🦅 H1B Visa Sponsor Customer Service Representative, CSO – Phones 🔥 1 hour ago The Home Depot 10,000+ employees 🛒 Retail 👥 B2C Website LinkedIn All Job Openings Customer Solutions Voice Associate providing professional customer service by answering product and service inquiries for The Home Depot. Focusing on creating an effortless customer experience through efficient support. 🇺🇸 United States – Remote 💵 $18 / hour 💰 Debt Financing on 2007-07 ⏰ Full Time 🟠 Senior 🔴 Lead 💝 Customer Support Seasonal Customer Care Associate 🔥 2 hours ago Health Advocate 1001 - 5000 ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Customer Care Associate supporting members with healthcare-related inquiries by answering calls and providing information. Helping individuals navigate healthcare questions and access needed resources remotely. 🇺🇸 United States – Remote 💵 $16 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor Customer Service Representative II 🔥 3 hours ago Stewart Title 5001 - 10000 🏠 Real Estate Website LinkedIn All Job Openings Customer Service Representative handling inquiries and ensuring customer satisfaction for Stewart's title and real estate services. Collaborating with agents and vendors to provide exceptional service and support. 🇺🇸 United States – Remote ⏰ Full Time 🟠 Senior 🔴 Lead 💝 Customer Support View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Soft Skills

Written CommunicationVerbal CommunicationMulti-Channel Management