Account Manager

ShareGate

Account Manager responsible for managing revenue relationships, focusing on IT teams navigating Microsoft 365 governance at ShareGate. Engaging in strategic conversations to drive growth and solutions.

Posted 7/8/2026full-timeRemote • 🇨🇦 CanadaJuniorMid-Level💰 CA$75,000 - CA$90,000 per yearWebsite

About the role

Key responsibilities & impact

Own the full revenue relationship with your accounts — leading renewals, uncovering expansion opportunities, and unlocking long-term value.
Act as a trusted advisor to IT teams navigating Microsoft 365 governance.
Guide strategic conversations, connecting solutions to real outcomes.
Drive growth by identifying expansion opportunities (seat upgrades, cross-sell).
Accelerate adoption and retention by proactively guiding accounts from onboarding through expansion.
Own strategic conversations with key contacts through a rigorous discovery approach.
Strengthen multi-threaded relationships by coordinating with Technical Support, Product, and RevOps.

Requirements

What you’ll need

2+ years of account management or sales experience in a target-driven environment;
Strong verbal and written communication skills in English (French is an asset);
Proven ability to deliver consultative, value-based customer experiences;
Comfortable managing a dynamic pipeline and adapting to shifting priorities;
Genuine curiosity for IT challenges and the Microsoft 365 ecosystem (governance, automation, adoption);
Bonus: experience in SaaS, tech sales, or inbound-led sales; familiarity with HubSpot, Outreach, Gong, or similar CRM tools;
Comfortable using AI tools (e.g. Claude, Copilot, ChatGPT) daily as a work accelerator — not an experiment, a habit.

Benefits

Comp & perks

LTIP program, share in Workleap's long-term growth.
RRSP + Family health insurance + telemedicine + annual wellness budget.
Flexible vacation policy.
Remote work, with access to our Montreal office.
In-person gathering twice a year.
Claude access, for everyone.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Sales ExperienceValue-Based Customer ExperienceDynamic Pipeline ManagementIT Challenges UnderstandingExpansion Opportunity Identification

Soft Skills

Strong Communication SkillsGenuine CuriosityAdaptability