Care Partner

Sharecare

Care Partner supporting caregivers on CareLinx platform to enhance their experience. Building relationships, coordinating matches, and ensuring continuity of care.

Posted 7/23/2026full-timeRemote • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication and relationship management skills to effectively support caregivers and ensure continuity of care. Capable of organizing and coordinating caregiver placements while adapting to changing needs and maintaining confidentiality.

Highest-signal resume keywords

Customer Service ExperienceRelationship ManagementOrganizational SkillsCommunication SkillsAdaptability

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

EmpathyPatienceAttention to DetailTime ManagementIndependent Work

Certifications & Qualifications

High School Diploma or Equivalent

Industry Keywords

Caregiver SupportCare DeliveryOnboardingCoachingSchedulingResource ManagementEngagementBest PracticesConfidentialityPolicies and Procedures

About the role

Key responsibilities & impact

Assist with CareLinx’s line of business.
Serve as a point of contact for caregivers throughout their CareLinx journey after onboarding.
Build trusted relationships with caregivers, helping them identify opportunities that align with their skills, availability, and preferences.
Coordinate caregiver and member matches, supporting caregivers through scheduling and placement.
Resolve questions and barriers that may impact successful care delivery, and help ensure continuity of care.
Maintain ongoing communication with caregivers, providing coaching, resources, and guidance that enable them to succeed, remain engaged, and deliver exceptional care.
Encourage caregivers to utilize growth opportunities on the platform and collaborate with the CareLinx Enablement Team to keep them informed on policies, best practices, and resources.

Requirements

What you’ll need

At least one year of experience in customer service, recruitment, account management, or caregiver support.
HS diploma or equivalent
Strong communication skills, with the ability to engage, listen, and support potential and current caregivers.
Excellent organizational skills and attention to detail
Ability to work independently and manage time effectively in a remote environment.
Strong relationship management skills with a passion for providing excellent customer service and creating positive experiences for caregivers and clients.
Empathy and patience to address caregivers' needs and concerns.
Adaptability to changing needs and priorities, with the ability to quickly pivot and adjust strategies to meet evolving caregiver and program demands.
Ability to maintain confidentiality and adhere to all company policies and procedures.

Benefits

Comp & perks

Health insurance
Flexible work arrangements
Professional development opportunities