ROI Medical Records Specialist – After Hours, Evening Shift

Sharecare

Processing release of information requests in a digital healthcare company focusing on improving care quality. Ensuring accuracy and compliance while providing excellent customer service.

Posted 7/10/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in processing release of information requests while ensuring accuracy and compliance with HIPAA regulations. Proficient in utilizing Microsoft Word and Excel, with strong organizational and customer service skills.

Highest-signal resume keywords

Release Of Information ProcessingHIPAA ComplianceMicrosoft WordMicrosoft ExcelCustomer Satisfaction

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Record RetrievalChart ScanningTyping 50 WPMQuality ChecksRequest Validation

Soft Skills

Organizational SkillsSelf-MotivationTeam PlayerMulti-Tasking

Tools & Technologies

Fax MachineCopierScanning Machine

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Medical RecordsRelease Of InformationConfidentialityClient PoliciesInvoicing

About the role

Key responsibilities & impact

Responsible for processing all release of information requests in a timely and efficient manner
Ensure accuracy and provide customers with the highest quality product and customer service
Completes release of information requests including retrieving patient's medical chart and returning chart
Scanning medical record accurately and correctly and transmitting daily, according to requests
Validates requests and authorizations for release of medical information
Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing
Maintains a neat, clean, and professional personal appearance and observes the dress code established
Carries out responsibilities in accordance with client/site policies and procedures, including HIPAA

Requirements

What you’ll need

High School Diploma (GED) required
A minimum of 2 years prior experience in a medical records department or like setting preferred
Must have strong computer software experience -- general working knowledge of Microsoft Word and Excel required
Excellent organizational skills a must
Must be able to type 50 wpm
Must be able to use fax, copier, scanning machine
Must be willing to learn new equipment and processes quickly
Must be self-motivated, a team player
Must have proven customer satisfaction skills
Must be able to multi-task

Benefits

Comp & perks

Working holidays included
Excellent customer service by being attentive and respectful
Maintain equipment in excellent operating condition