Credit & Collections Specialist

Sharecare

Credit and Collections Specialist ensuring timely collection of accounts receivable. Resolving billing inquiries and managing outstanding invoices at Sharecare.

Posted 7/9/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Collect, manage, and provide resolution of outstanding invoices from current and past due accounts for an assigned portfolio
Provide resolution of issues related to billing inquiries, disputes
Identify, research, and resolve collection issues in a timely manner
Provide assistance with unidentified payment applications
Meet company deadlines for month end close responsibilities
Assist with updating and improving documentation of policies and procedures related to assigned responsibilities

Requirements

What you’ll need

Minimum 2 years of Accounts Receivable and/or Collections experience
High school diploma/GED required (Associate degree in a business-related field preferred)
Experience in handling escalated research situations
Excellent verbal and written communication skills
Intermediate knowledge of MS Outlook, MS Word, and MS Excel
Self-starter capable of adapting to meet fast paced and changing business needs
Ability to function in a collaborative, team-oriented environment
Exceptional organizational and communication skills
Ability to manage multiple priorities

Benefits

Comp & perks

Equal Opportunity Employer
E-Verify user

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Accounts ReceivableCollectionsBilling ResolutionInvoice ManagementResearch Skills

Soft Skills

Excellent Verbal CommunicationExcellent Written CommunicationSelf-StarterTeam CollaborationAdaptability