Track KPI's of the Growth Team (i.e. quota attainment, pipeline coverage, etc.)
Analyze data and work with leadership to improve processes and increase ROI
Own the ongoing administration, upkeep, and optimization of Salesforce
Partner with business stakeholders to gather requirements and propose scalable solutions
Manage user access, licenses, roles, permissions, and security settings
Maintain ticketing workflows, prioritize requests, and help plan the Salesforce roadmap
Enforce data hygiene standards and perform regular quality checks
Configure and maintain Salesforce features including fields, page layouts, record types, automations, dashboards, and reports
Support internal projects in collaboration with other business teams and leadership
Provide end-user support, training, and documentation to improve adoption and satisfaction
Monitor and maintain the health of Salesforce integrations, partner with engineering and other teams on integration-related projects across connected systems, and develop a working understanding of AI and data tools to enrich, consolidate, and improve data quality for reporting and analysis.

Requirements

Bachelor’s degree or equivalent professional experience
Certified Salesforce Administrator (or actively pursuing)
4+ years of hands-on Salesforce administration experience (SFDC)
Strong working knowledge of Salesforce configuration, security, and data model
Experience working with ticketing systems and project management tools
Understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules)
Experience implementing Salesforce configuration changes including (but not limited to): Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards, with a focus on flows, improving UX, reporting, and tracking revenue KPI's
Experience supporting Salesforce integrations and working with adjacent systems
Experience writing release notes & training guides for the team
Strong interest in developing data and AI skills to improve data quality, reporting, and operational insights.

Benefits

equity
multiple health insurance options
daily meal stipend

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Salesforce administrationSalesforce configurationSalesforce securitySalesforce data modelWorkflowProcess Builderdashboardsreportingdata qualityAI tools

Soft Skills

data analysisprocess improvementcollaborationend-user supporttrainingdocumentationcommunicationproblem-solvingorganizational skillsstakeholder management

Certifications

Certified Salesforce AdministratorBachelor’s degree