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Account Manager
Shankman & Associates, Inc.Account Manager responsible for sales generation and managing customer relationships in Kentwood, Michigan. Collaborating with internal and external teams to achieve goals and maintain business growth.
About the role
Key responsibilities & impact- Drive and lead all facets of the “Plan, Prepare, Execute, Follow-up and Measure” selling process
- Convert clearly defined, mutually agreed upon goals into actionable business plans
- Collaborate with relevant resource groups to prepare effective presentations
- Conduct sales presentations to execute the plans and gain customer acceptance
- “Inspect what you expect” to ensure agreements are fulfilled
- Measure and evaluate results, share with relevant constituents and learn and grow from each experience for perpetual improvement
- Apply the selling process to acquire new customers and new distribution and promotion with existing ones, while maintaining existing levels of distribution and promotion
- Ensure all systems and processes, internal and external are accurately and timely maintained
- Develop and maintain superior business relationships with key decision makers at customers and our manufacturer partners
- Maintain a thorough and contemporary understanding of account’s business and operational strategies and processes
- Always be prompt, complete and courteous in interactions and communications with others
- Conduct joint business planning and reviews with customers and clients to establish and review progress of mutually agreed upon objectives , KPI’s and scorecards
- Responsible for accurate and timely sales forecasting and communication
- Understand and utilize syndicated and other data sources
- Support forecasting and budget planning processes
- Purposefully participate in trade events
- Achieve an “Essential” rating of excellence from all constituencies
Requirements
What you’ll need- Self-starter with excellent organizational and leadership skills
- Outstanding communication and interpersonal abilities
- Thorough understanding of diverse business processes and strategy development
- Excellent knowledge of MS Office, databases and information systems
- BS/BA in Business Management or relevant field: MS/MA would be a plus
- Valid Driver’s License
- Required Travel: up to 5% of domestic travel required
Benefits
Comp & perks- Flexible work arrangements
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales PresentationsBusiness PlanningKPI DevelopmentBudget PlanningData Analysis
Soft Skills
Leadership SkillsCommunication AbilitiesInterpersonal SkillsOrganizational SkillsCustomer Engagement
Certifications
BS/BA in Business ManagementValid Driver’s License