Sales Support Manager

Shankman & Associates, Inc.

Sales Support Manager assisting Business Managers in the selling process at Shankman & Associates. Leading the Kroger Sales Support Team while managing timelines and customer interactions.

Posted 6/2/2026full-timeErlanger • Kentucky • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Perform all functions to assist Business Managers in the selling process.
Lead, Train and Develop Kroger Sales Support Team.
Manage and communicate timelines for Kroger Team Processes.
Assist with calculating and submitting sales forecasts & trackers.
Pre-Appointment Preparation.
Sales Presentation Preparation.
Compile Sales Materials.
Post-Appointment Follow Up.
Complete Customer Forms accurately.
Post Reports, Promotions and Pricing on SharePoint.
Work with Customers to resolve order or pricing issues.
Interface with Customer's systems.

Requirements

What you’ll need

Bachelor’s degree in Business, Marketing, or related field. (Or similar work experience)
2 - 5 years of customer service or sales administrative support preferred.
General Computer knowledge and skills.
Experience with Microsoft Office products a must.

Benefits

Comp & perks

Hybrid work environment with flexibility for remote and in-office work.
Frequent use of company communication devices is required such as a computer, phone, and other office electronics.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

sales forecastingsales administrationcustomer service

Soft Skills

leadershiptrainingcommunicationorganization