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Tech Stack
Tools & technologiesERPGoTableau
About the role
Key responsibilities & impact- Own and manage the end-to-end Quote-to-Cash / Revenue-to-Cash process, from closed deals of clients to cash collection.
- Ensure contracts, purchase orders, customer information, billing schedules, and commercial terms are complete and accurate before invoicing.
- Identify and resolve operational bottlenecks impacting revenue generation and cash collection.
- Establish and maintain controls to prevent revenue leakage, invoicing errors, delayed billing, and collection issues.
- Review commercial agreements related to renewals, upgrades, downgrades, cancellations, discounts, credits, and billing adjustments.
- Manage purchase order requirements, vendor onboarding processes, customer portals, and supporting documentation.
- Coordinate the timely and accurate issuance of invoices, credit notes, debit notes, and billing adjustments.
- Investigate and resolve billing exceptions, contractual discrepancies, and complex enterprise customer cases.
- Collaborate with the financial team on revenue recognition, month-end close activities, reconciliations, and audit support.
- Monitor and manage AR aging, prioritizing overdue balances, strategic accounts, disputes, and collection risks.
- Coordinate collection activities with internal teams and customers while maintaining professional and solution-oriented communication.
- Investigate and resolve invoice disputes related to billing, payments, taxes, purchase orders, customer portals, or missing documentation.
- Prepare and maintain AR reports, Days Sales Outstanding (DSO) analysis, overdue balances, payment commitments, dispute tracking, and expected cash collections.
- Build and maintain billing, collections, and cash inflow forecasts by connecting bookings, contracts, invoicing, and collections data.
- Analyze key SaaS metrics, including ARR, MRR, churn, renewals, expansion revenue, contraction, discounts, AR aging, and DSO.
- Develop executive dashboards and reporting frameworks to provide visibility into revenue performance, working capital, and collection risks.
- Document and standardize SOPs for contracts, PO management, billing, collections, dispute management, and revenue reporting.
- Design and implement controls to improve data quality, process compliance, approval workflows, and auditability.
- Identify opportunities to reduce manual work, operational errors, spreadsheet dependency, and processing times.
- Collaborate with Finance and Go-to-Market teams on pricing, packaging, renewals, commercial terms, and customer lifecycle initiatives.
Requirements
What you’ll need- Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field.
- 4+ years of experience in Revenue Operations, Order-to-Cash, Billing Operations, Accounts Receivable, Finance Operations, FP&A, or similar roles.
- Experience working in SaaS, B2B technology, subscription-based businesses, or recurring revenue environments.
- Strong understanding of contracts, purchase orders, billing operations, accounts receivable, collections, and monthly close processes.
- Experience preparing forecasts, management reports, financial analysis, and executive dashboards.
- Advanced Excel or Google Sheets skills, including financial modeling, reconciliations, pivot tables, and large dataset analysis.
- Strong understanding of SaaS metrics such as ARR, MRR, NRR, GRR, churn, expansion, contraction, bookings, billings, revenue, CAC, LTV, and DSO.
- Experience with CRM, ERP, and billing/subscription management platforms such as Salesforce, HubSpot, NetSuite, Stripe, Chargebee, Zuora, Maxio, QuickBooks, SAP, or Microsoft Dynamics.
- Knowledge of revenue recognition principles under IFRS 15 and/or ASC 606.
- Experience building dashboards and reports using BI tools such as Power BI, Tableau, Looker, Metabase, or similar platforms.
- Strong analytical and problem-solving skills, with the ability to transform operational data into actionable business insights.
- Excellent attention to detail, organizational skills, and a strong sense of ownership.
- Effective communication and stakeholder management skills, with the ability to collaborate across Finance, Sales, Customer Success, Legal, and Operations teams.
- Ability to prioritize and manage multiple initiatives in a dynamic, fast-paced environment.
- Continuous improvement mindset with a focus on automation, scalability, process optimization, and operational excellence.
- Professional fluency in English and Spanish.
Benefits
Comp & perks- An international team – Work with colleagues from 10+ nationalities.
- A dynamic and innovative environment – Be part of a high-performing team.
- Hybrid work model – 4 days in-office, 1 day remote.
- Impactful work – Contribute to a challenging and innovative project.
- Flexible benefits – allocate part of your gross salary (pre-tax) to meal vouchers, transport allowance, and private healthcare at a preferential rate.
- Office perks – Fresh fruit and specialty coffee daily.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Revenue OperationsOrder-to-CashBilling OperationsAccounts ReceivableFinancial AnalysisForecastingSaaS MetricsFinancial ModelingData AnalysisProcess Optimization
Soft Skills
Analytical SkillsProblem-SolvingAttention to DetailOrganizational SkillsCommunication SkillsStakeholder ManagementCollaborationOwnershipPrioritizationContinuous Improvement Mindset
