Food Safety Manager

Shake Shack

Food Safety Manager overseeing food safety programs and compliance across Shake Shack operations. Leading food safety initiatives and trainings while collaborating with various teams.

Posted 6/19/2026full-timeNew York • 🇺🇸 United StatesMid-LevelSenior💰 $78,318 - $129,888 per yearWebsite

About the role

Key responsibilities & impact

Leads the in-Shack food safety auditing program and ensures the program remains aligned with the expectations of the Food Code and other regulatory agencies.
Ensures the continuous improvement of the program to meet company KRIs.
Reports out the results of the program quarterly for review by operations leaders as well as the audit committee.
Drives cross-functional alignment for the implementation, execution, and continuous improvement of digital Shack facing food safety tools.
Ensures that operations leaders are versed in these tools; provides reporting and data analysis on a quarterly cadence.
Analyzes local regulatory food codes to ensure compliance with Shack food safety programs at the restaurant level.
Delegates execution of permit processes or regulatory inspections to Regional Food Safety Specialists.
Leads the review and when necessary, the intervention of Shack DOH reports.
Provides in-person training and recovery for locations that may have had multiple unacceptable DOH inspections.
Delegates intervention measures for less critical inspections to the Regional Food Safety Specialists.
Owns the development and execution of a regional food safety program which encompasses food safety training at all NSOs, continuous monitoring of food safety KPIs across all areas of responsibility, and the intervention at locations which may fall short of expectations.
Manages the Shack HACCP program on behalf of all Shack locations in which it is a regulatory requirement, as well as a tool for cross-functional departments as a part of the permitting and NSO process.
Provides food safety subject matter expertise when questions arise outside of the scope of Shack SOPs.
Supports FSQA late-night and weekend coverage for critical food safety events.

Requirements

What you’ll need

Bachelor's Degree - Preferred
4-6 years food safety experience in chain restaurant or manufacturing setting preferred
1-3 years Supervisory Experience
Knowledge of local regulatory food codes and food safety requirements
Strong attention to detail and ability to follow structured procedures
Effective written and verbal communication skills
Ability to multi-task and prioritize workload with guidance
Willingness to learn and adapt in a dynamic environment.

Benefits

Comp & perks

Weekly Pay and Performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
Medical, Dental, and Vision Insurance*
Employer Paid Life and Disability Insurance*
401k Plan with Company Match*
Paid Time Off*
Paid Parental Leave*
Access to Employee Assistance Program on Day 1
Pre-Tax Commuter and Parking Benefits
Flexible Spending and Dependent Care Accounts*
Development and Growth Opportunities *Eligibility criteria applies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

food safety auditingdata analysisfood safety trainingHACCPregulatory complianceKPI monitoringpermit processesDOH inspectionsfood safety toolslocal regulatory food codes

Soft Skills

attention to detaileffective communicationmulti-taskingprioritizationadaptabilityleadershipcross-functional collaborationtrainingreportingintervention

Certifications

Bachelor's Degree